Tag and Title Clerk Assistant

J.B.A. Automotive • Glen Burnie, MD

23h • Onsite

About The Position

This role assists the Title Clerk in processing vehicle titles and registrations accurately and efficiently, ensuring compliance with state regulations. Responsibilities include preparing titling documents, reviewing deal paperwork, tracking title status, maintaining records, and communicating with customers and agencies. The position also involves scanning documents, answering phones periodically, and performing weekly inventory checks.

Requirements

• Proficiency with Microsoft Office, with a preference for Excel.
• Strong attention to detail.
• Excellent organizational abilities.
• Ability to manage multiple deadlines.
• Strong written and verbal communication skills.
• Ability to work effectively with internal teams, customers, and external agencies.
• High school diploma or equivalent required.
• Ability to identify and resolve discrepancies in title paperwork efficiently and accurately.

Nice To Haves

• Previous experience in automotive title work.
• Dealership office operations experience.
• DMV-related processing experience.
• Familiarity with vehicle titling procedures.
• Familiarity with state DMV regulations.
• Familiarity with dealership operations.
• Experience with Reynolds & Reynolds or similar DMS.
• Additional administrative or automotive coursework.

Responsibilities

• Assist the Title Clerk in preparing titling and registering vehicle titles accurately and in a timely manner for new, used, trade-ins, and out-of-state transactions, ensuring compliance with state DMV regulations.
• Prepare tag, title, and registration applications for submission to state agencies, ensuring all paperwork is complete and correct.
• Review deal paperwork for required title documents, including MSOs, titles, lien releases, odometer statements, and power of attorney forms, ensuring accuracy and completeness.
• Monitor title work in process, track outstanding documents, and follow up on title status to ensure timely completion and delivery using Microsoft Excel.
• Maintain compliance with all federal, state, and local regulations related to vehicle titling and registration.
• Assist in maintaining organized and accurate records of all title transactions, including digital and physical filing systems, and perform weekly physical inventory checks.
• Communicate with customers, lienholders, and state agencies regarding title corrections, delays, or requirements.
• Prepare and submit duplicate titles.
• Daily post prior day reporting from Vitu software into the Reynolds & Reynolds DMS.
• Scan Tag and Title documents into DMS.
• Answer receptionist phones for one hour per week.

Benefits

• Competitive hourly wage ($40,000 – $50,000 annually)
• Health, dental, and vision insurance (single or family)
• Life and AD&D insurance (single, spouse, or child)
• Disability, cancer, critical illness, and other supplemental coverage through American Fidelity
• Competitive PTO that renews annually
• Paid holidays
• 401(k) with company match
• Employee discounts on vehicles and services
• Fun and friendly work environment
• Overtime eligible, based on employer discretion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED