Volkswagen/Volvo Tag and Title Clerk

Ourisman Volkswagen of Bethesda • Bethesda, MD

1d • Onsite

About The Position

As a Volkswagen/Volvo Tag and Title Clerk, you'll keep vehicle title and registration paperwork accurate, complete, and moving on schedule so sales and service can operate smoothly. Your day is spent onsite, moving between focused desk work and quick check-ins with the front office. You'll start by reviewing the queue of incoming deals and documents, then prioritize items that need same-day follow-up. Throughout the day you'll track statuses, respond to questions from customers and partners, and make sure files are easy to locate when someone needs an update. You'll wrap up by confirming what was submitted, what's pending, and what needs attention first thing tomorrow.

Requirements

• Prior Tag and Title Clerk experience (or similar administrative experience) preferred
• Strong attention to detail, organization, and ability to juggle multiple deadlines
• Working knowledge of title/registration processes and applicable state/local rules
• Clear written/verbal communication with customers and agencies
• Microsoft Office proficiency
• Analytical, solution-focused approach to compliance documentation

Nice To Haves

• Dealership management software experience a plus

Responsibilities

• Preparing and submitting title transfers, registrations, and lien releases
• Verifying sales/finance and compliance documents
• Coordinating with the sales team, finance, and state agencies
• Answering customer questions on title/registration status
• Maintaining audit-ready records
• Spotting and correcting documentation errors or discrepancies

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life Insurance
• Health Savings Account (HSA) options
• Flexible Spending Account (FSA) options
• Paid Time Off
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed