Tactical Security Supervisor

GardaWorld • Richmond, VA

1d

About The Position

GardaWorld Security Services is hiring a Tactical Security Supervisor in Richmond, Virginia. This full-time role supervises and supports security operations at an assigned site, maintains service standards, manages staff, and serves as a liaison among GardaWorld, the client, and assigned personnel. The schedule rotates between 12:00 a.m.–8:00 a.m. and 4:00 p.m.–12:00 a.m.; further details are discussed during the interview. Applicants must be at least 21 years old and have a clean driving record, and must be available to work morning, evening, and overnight shifts. The job requires mobility throughout the shift and the ability to climb stairs.

The supervisor oversees day-to-day security services, staff scheduling and development, site documentation, safety practices, and responses to operational emergencies. The role also includes employee supervision, recognition, corrective action, and maintaining professional relationships with the client. Employment is contingent on successful completion of a background check and drug screening after an offer is extended.

Requirements

• Must be at least 21 years old, as required by applicable law or contractual requirements.
• Must have a clean driving record.
• Must be available to work morning, evening, and overnight shifts.
• Ability to drive a vehicle.
• Advanced phone skills.
• Advanced customer service skills.
• Advanced computer literacy.
• Able to climb stairs.
• Employment is contingent on successfully completing a background check and drug screening after an offer of employment.

Nice To Haves

• Prior supervisory experience in security, military, law enforcement, corrections, or related fields is preferred.

Responsibilities

• Ensure GardaWorld Security core values are integrated into business practices.
• Supervise day-to-day security service at the facility and ensure service meets high standards.
• Assist with developing and implementing staffing schedules, payroll, and other reports.
• Ensure operational logs, records, and post orders are properly maintained.
• Develop and maintain effective relationships with the client and employees, serving as liaison among GardaWorld, the client, and assigned staff.
• Assist with staff selection, orientation, training, and ongoing development.
• Promote a goal of zero safety incidents and maintain an appropriate safety culture and program.
• Review security officer schedules and staffing levels to identify opportunities to improve operations, reduce risk, and lower costs where possible.
• Respond to operational emergencies and ensure timely response, efficient communications, and accurate reporting.
• Direct, supervise, and support site officers.
• Recommend, nominate, and distribute rewards and recognition.
• Take corrective action and discipline subordinate officers, including formal warnings, and recommend or participate in other disciplinary decisions up to and including termination.
• Supervise and manage employees at the assigned job site.
• Maintain a healthy, professional relationship with the client at the assigned site.
• Exercise independent judgment and sound decision-making in performing duties.
• Perform additional duties as assigned.

Benefits

• Competitive hourly wage of $19.23 per hour.
• DailyPay is available to GardaWorld employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) retirement savings plan with employer matching contributions.
• Paid time off (PTO).
• Paid holidays.
• Disability coverage.
• Life insurance options.
• Career growth opportunities.
• Uniform provided at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed