Tactical Security Supervisor

GardaWorld•Richmond, VA

2d•Onsite

About The Position

GardaWorld Security Services is hiring a Tactical Security Supervisor in Richmond, Virginia. The role supervises and supports security employees at an assigned site, oversees day-to-day security services, and helps ensure services meet high standards. The supervisor serves as a liaison among GardaWorld, the client, and assigned staff, and maintains a professional relationship with the client. The position has a full-time rotating schedule, with shifts listed as 12:00 a.m.–8:00 a.m. and 4:00 p.m.–12:00 a.m.; schedule details will be discussed during the interview. The role requires availability for morning, evening, and overnight shifts and involves moving around during the shift and patrolling environments. A clean driving record and ability to drive are required. Employment is contingent on successful completion of a background check and drug screening after an offer.

Requirements

Must be at least 21 years old.
Must have a clean driving record.
Must be available to work morning, evening, and overnight shifts.
Ability to drive a vehicle.
Advanced phone skills.
Advanced customer service skills.
Advanced computer literacy.
Ability to climb stairs.
Physical ability to move around throughout the shift and patrol.

Nice To Haves

Prior supervisory experience in security, military, law enforcement, corrections, or related fields.

Responsibilities

Ensure GardaWorld Security core values are integrated into business practices.
Supervise day-to-day security services at the facility and ensure services meet high standards.
Assist with developing and implementing staffing schedules, payroll, and other reports.
Ensure operational logs, records, and post orders are maintained appropriately.
Develop and maintain effective relationships with the client and employees, serving as liaison among GardaWorld, the client, and assigned staff.
Assist with staff selection, orientation, training, and continual development.
Promote a goal of zero safety incidents and maintain an appropriate safety culture and program.
Review security officer schedules and staffing levels to identify opportunities to improve operations, decrease risk, and reduce costs.
Respond to operational emergencies and ensure timely response, efficient communications, and accurate reporting.
Direct, supervise, and support site officers.
Recommend, nominate, and distribute rewards and recognition.
Handle corrective action and discipline of subordinate officers, including formal warnings, and recommend and participate in other disciplinary decisions up to and including termination.
Supervise and manage employees at the assigned job site.
Maintain a healthy, professional relationship with the client at the assigned site.
Exercise independent judgment and sound decision-making in performing duties.
Perform additional duties as assigned.