Table Games Floor Supervisor - Table Games Operations

Hard Rock Hotel & Casino Ottawa • Hollywood, FL

4d • Onsite

About The Position

Seminole Classic Casino, a pioneer in Indian gaming since 1979, offers over 1,000 slot machines and live table game action 24/7, including Blackjack, Baccarat, and Three Card Poker. The casino also features the Hollywood Hall entertainment pavilion and the Stage Bar with nightly live entertainment. Dining options include EATstreet with various food choices. The company emphasizes treating patrons as 'Guests' and is committed to providing unparalleled service.

Requirements

• Must deal every Table Game offered on property the first day the position of Dual Rate Dealer/Floor Supervisor is posted on the company website.
• Must be eligible to transfer, less than 7 attendance points, to be considered for the position of Dual Rate Dealer/Floor Supervisor on the first day posted to the company website.
• Cannot have any active FWW on file.
• Currently a full-time employee (though management reserves the right to promote part-time dealers if no qualifying full-time employee applies, or hire from sister/qualifying casino properties).
• Qualified candidates will be selected based on seniority.
• Must be willing to work any shift regardless of days off.
• Superior guest service both with internal and external guests.
• Flexibility to new ideas and change.
• A strong desire to help teach and mold people.
• The ability to admit and accept responsibility.
• Strong conflict resolution skills.
• Ability to work in a team environment.
• Must be able to lift up to 50 pounds.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

• One-year dealing experience preferred.
• Must have the ability to speak effectively before groups of customers or employees.

Responsibilities

• Greet patrons of the casino.
• Handle buy-in and payoff transactions.
• Deal table games while adhering to department policies and procedures.
• Effectively communicate with managers and staff.
• Verify fills, credits, and chip amounts issued.
• Directly supervise a maximum of six tables in the Table Games Department.
• Oversee games in progress, customers, and employees in assigned sections.
• Ensure company assets are safeguarded.
• Issue playing cards during shifts.
• Assist with any guest issues or questions.
• Handle guest buy-ins and payouts.
• Track and rate players.
• Enforce rules and regulations established by the property.
• Perform additional job duties as assigned by the department manager.
• Train team members on policies and procedures in accordance with Internal Controls/Standard Operating Procedures.

Benefits

• Comprehensive benefits package
• Health and well-being support for team members and their families
• Allows team members to stay healthy, plan for their future, and maintain a healthy work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed