Table Games Dealer School

Ameristar Casino Hotel Vicksburg • Vicksburg, MS

5d

About The Position

The Table Games Dealer provides personalized guest service while conducting assigned casino games according to established procedures and applicable regulations. The role involves maintaining game protection and pace, ensuring payouts are accurate, verifying cheques for table fills and credits, and opening and closing tables. Dealers are also expected to know the property’s gaming and entertainment offerings and provide guests with accurate information. The position requires flexibility to work any shift or hours, including nights, weekends, holidays, and overtime.

Requirements

• High school diploma or equivalent.
• Completion of Dealers School or six months of experience as a dealer with at least two high-volume main games, such as Blackjack, Craps, or Roulette.
• Strong verbal communication skills and fluency and literacy in English.
• Ability to maintain confidentiality and professionalism.
• Knowledge of applicable state gaming laws and regulations.
• Excellent customer service and interpersonal skills.
• Ability to maintain high energy and take a proactive, strategic approach to dealing with issues.
• Ability to collaborate and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Ability to perform addition, subtraction, multiplication, and division accurately to figure payoffs.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

Responsibilities

• Follow departmental and property policies and procedures regarding guest service standards.
• Acknowledge, greet, and converse in English with guests, and offer assistance and information to people interested in gaming.
• Provide fast, flawless, personalized service to players.
• Build and maintain rapport with guests.
• Maintain knowledge of all aspects of the games dealt.
• Comply with company and departmental policies and procedures, State Gaming Regulations, and internal controls.
• Conduct assigned games according to procedure.
• Ensure appropriate game protection and game pace for all players.
• Learn about the property’s other gaming and entertainment/service activities to provide accurate information and enhance the guest experience.
• Ensure payouts are made quickly and accurately.
• Fill and credit tables by verifying cheques.
• Open and close tables according to established guidelines and procedures.
• Perform other related and compatible duties as assigned.
• Maintain strict confidentiality in company matters.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage may be available, depending on position.
• 401(k) matching may be available, depending on position.
• Annual performance bonus may be available, depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED