Table Games Dealer School Student

Hollywood Casino at Penn National Race Course•Grantville, PA
•$19 - $25

About The Position

The Table Games Dealer School Student attends dealer school and learns the applicable games offered, including craps, blackjack, property-offered carnival games, roulette, pai-gow, and baccarat. Students must complete 200 hours and be certified in at least two games to graduate. They are expected to meet attendance and performance expectations, follow customer service guidelines, and comply with corporate and local policies and procedures. After graduation, the role requires availability to work weekends, holidays, and higher-volume promotional days based on business needs. Starting pay is $13.00 per hour, with an average of $19 to $25 per hour after graduation.

Requirements

  • Must be at least 18 years old.
  • High school diploma, GED, or equivalent required.
  • Must successfully complete dealer school.
  • Must be able to quickly and accurately perform mathematical computations to determine winners and losers and collect and pay out bets during training.
  • Must have satisfactory dexterity for quick and accurate handling of training chips and cards.
  • Excellent verbal communication and interpersonal skills required.
  • Must be able to obtain a Pennsylvania Gaming Control Board license upon graduation.

Nice To Haves

  • Previous experience in a customer service position is preferred but not required.

Responsibilities

  • Meet Table Games Dealer School attendance requirements and complete 200 hours to graduate.
  • Learn applicable games offered in Dealer School, including craps, blackjack, property-offered carnival games, roulette, pai-gow, and baccarat.
  • Become certified in at least two games to graduate Dealer School.
  • Demonstrate performance in communications, initiative and problem solving, guest service and interpersonal relations, work habits and conduct, and responsible gaming and business ethics.
  • Ensure interactions with Team Members and School Instructors follow customer service program guidelines.
  • Adhere to corporate and local policies, procedures, and operating guidelines.
  • After graduation, be available to work weekends, holidays, and higher-volume promotional days to meet business needs.
  • Successfully complete a Table Games audition demonstrating adequate dealing skills.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may vary by position.
  • 401(k) matching may vary by position.
  • Annual performance bonus may vary by position.
  • Paid time off, earned according to local policy and increasing with length of employment.
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