Table Games Dealer/ Dual Rate Supervisor - Part-Time and Full-Time

Full House Resorts•Cripple Creek, CO

1d•Onsite

About The Position

This position involves dealing various table games such as Blackjack, Craps, and Roulette, while also performing dual-rate supervisor duties. The role requires excellent customer service, adherence to gaming regulations, and the ability to maintain a positive gaming atmosphere. Responsibilities include handling money and chips, conducting games professionally, performing basic math calculations, monitoring game play, and resolving customer disputes. The position also emphasizes maintaining alertness, verifying customer age, and ensuring regular and reliable attendance. Compliance with the Colorado Limited Gaming Act and related regulations is mandatory, with special attention to underage gaming and patron alcohol consumption.

Requirements

Must be able to stand for an entire work shift with standard breaks.
Demonstrated working knowledge of Table Games, and dexterity with table games equipment.
Possesses excellent customer service skills and upholds 4-star standards.
Demonstrated ability to perform basic math, including addition, subtraction, multiplication, and division.
Graduation from high school or equivalent.
Must have experience dealing Blackjack in some capacity.
Must have a valid and current State of Colorado Gaming License.
Must be at least eighteen (18) years of age.
Regular and reliable attendance is a fundamental requirement of this position.
Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.

Nice To Haves

Graduation from Dealer School or equivalent is desired.
Prefer experience as a dealer dealing Roulette or Craps.
Demonstrated knowledge of casino operations, gaming rules, and regulations.

Responsibilities

Respond to visual and oral signals from customers and fellow employees.
Pitch cards, handle money efficiently, and professionally handle chips.
Conduct gambling games such as Blackjack, Craps, or Roulette, following all applicable rules and regulations.
Manipulate cards, chips, and gaming devices such as roulette wheels and craps sticks accurately.
Keep track of the game and players’ actions.
Perform quick basic math calculations, including addition, subtraction, multiplication, and division, to accept bets, pay winners, and collect from losers.
Responsible for the protection and control of the game being dealt and notifying the Pit Supervisor of any irregularities.
Maintain a superior and courteous atmosphere, providing the customer with a pleasant gaming experience.
Advise Pit Supervisor of any player disputes or arguments that may arise during the game and of any important relevant factors regarding specific players.
Assist customers in playing and ensure adherence to established rules, policies, and procedures.
Maintain effective working relationships and good customer service skills with all guests and employees.
Provides personal attention and assistance to customers by verifying customer winnings and explaining gaming rules and regulations.
Acts to keep customers satisfied and motivated to return, regardless of whether they win or lose.
Wears and maintains all uniforms properly, including nametag and gaming license.
Maintains alertness for the performance of all responsibilities and a general awareness of casino operations at all times.
Verifies customers are 21 years of age or older.
Performs duties in compliance with the Colorado Limited Gaming Act, internal policies and procedures, Internal Control Minimum Procedures, and Colorado Limited Gaming Regulations.
Includes special attention to underage gaming as well as recommendations to Table Games Supervisors in reference to alcohol consumption by patrons.
Works and performs dual-rate supervisor duties.
Monitors game play and settles customer disputes professionally and courteously.
Performs other duties, including special projects, as needed and directed.