Systems Technician

Innovative IncorporatedHagerstown, MD
Hybrid

About The Position

Innovative, Inc., a Microsoft, VMWare, HPE, and Cisco Premier Certified Partner, is looking for a Systems Technician to join our fast-growing team in Hagerstown, MD. In this L1/L2 Technician role, you will have access to a wide variety of challenging tickets across multiple technologies. You’ll have the opportunity to work directly with end users and business owners in the region as we help their businesses grow by leveraging technology. This is your chance to work for a company that genuinely respects and values your expertise. You’ll experience an environment where your ideas are heard, your contributions are valued, and your growth is supported. At Innovative, we operate on the Entrepreneurial Operating System (EOS). EOS is a system that organizes a company's human energy, including how we meet, solve problems, plan, prioritize, communicate, follow processes, lead, and manage. EOS helps ensure that roles and responsibilities are clearly defined, and that each team member is accountable for their goals. Being a part of an EOS company, you’ll get a chance to enhance your professional skills in a structured and dynamic environment. Join a team committed to achieving our vision while fostering your personal and professional growth. As you excel in this position, you will have the opportunity to advance within the organization into a Team Lead or Manager level role. If you discover you have interests in other areas of the company, you will have the opportunity to pursue those interests as well.

Requirements

  • Experience building PCs
  • 1-3+ years of Help Desk/System Admin experience
  • MCP
  • Familiarity with time logging/tracking

Nice To Haves

  • A+, Net+, CCNA, MCSA, MCSE
  • Experience supporting Small Business network infrastructure
  • Cisco/Avaya or other telephony experience

Benefits

  • Competitive compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k with employer matching
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Training opportunities (virtual, classroom, in-house led)
  • Exam reimbursement
  • Cost discount on all hardware and software for personal (household) use
  • Access to used commercial-grade equipment (servers, switches, SAN, etc.)
  • Advancement opportunities
  • Work from home flexibility for applicable roles/tasks
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