About The Position

Samsung Electronics America is seeking a Systems Structure Design Engineer for its Networks Engineering organization, focused on 5G air interface call processing. The role develops product and feature requirements, performs systems and performance analysis, supports customer sessions, and contributes to introducing virtualized network technologies. The engineer represents a cross-functional team spanning R&D, systems engineering, and product validation when introducing Samsung products to wireless carriers. The position analyzes customer requirements, translates them into system requirements, and captures detailed designs for development teams. It includes evaluating product and software releases, analyzing and troubleshooting 4G/5G wireless call protocols, and providing expert technical support during pre-sales. The engineer develops technical and commercial solutions to support sales goals, communicates technical design considerations between Samsung’s sales organization and carrier network businesses, and educates customers about new products and services. The role also coordinates with support organizations, logistics, SEA and Samsung Headquarters teams to deliver customer commitments and successful product rollouts and developments. The engineer leads and mentors the team as a systems architect and may travel sporadically during projects.

Requirements

  • Bachelor’s degree in Electrical Engineering or Computer Science.
  • At least 8 years of industry experience in wireless.
  • Understanding of 5G concepts, including Hybrid Beamforming, Massive MIMO, new waveforms, LTE-NR interworking and coexistence, and 5G numerologies.
  • Experience with 3GPP Release 16/17 features.
  • Strong knowledge of 4G/5G air interface and call processing technologies and network architecture, particularly Radio Access Network.
  • Understanding of wireless systems, with emphasis on PHY, MAC, RLC, RRC, and PDCP layers.
  • Experience with protocol analyzers and test tools such as XCAL, QXDM, Wireshark, channel emulators, spectrum analyzers, and signal generators.
  • Understanding of 3GPP core and RAN networks.
  • Understanding of hardware and software architecture.

Nice To Haves

  • An advanced degree is beneficial.
  • Experience with systems engineering activities such as identifying feature requirements, documenting feature descriptions, parameter optimization, performance analysis, test strategy creation, and problem troubleshooting is desirable.
  • Experience with software development is beneficial.

Responsibilities

  • Develop product and feature requirements and perform systems and performance analysis.
  • Conduct detailed customer sessions and support the introduction of new virtualized network technologies.
  • Represent a cross-functional R&D, systems engineering, and product validation team when introducing Samsung products to wireless carriers.
  • Analyze customer requirements, translate them into system requirements, and capture detailed designs for development teams.
  • Support product and feature performance analysis and evaluate new product and software releases.
  • Analyze and troubleshoot 4G/5G wireless call protocols and related issues.
  • Provide expert technical support during pre-sales and develop technical and commercial solutions that help achieve sales goals and business objectives.
  • Communicate complex technical design considerations between Samsung’s sales team and carrier network businesses.
  • Educate customers about Samsung products and services, individually and in team settings.
  • Ensure customer commitments are achieved according to plan.
  • Coordinate with support organizations, logistics, and cross-functional teams at SEA and Samsung Headquarters to support product rollouts and developments.
  • Lead and mentor the team as a systems architect.
  • Travel sporadically during projects.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Employee Purchase Program
  • Tuition Assistance after 6 months
  • Paid Time Off
  • Student Loan Program after 6 months
  • Wellness Incentives
  • MBO bonus compensation based on company, division, and individual performance
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