Systems Operations Analyst
About The Position
Nasdaq is hiring a Systems Operations Analyst to join its global Systems Operations team and support daily technical operations, application management, and support for Nasdaq-provided services. The role includes 24/7 technical operations and application support, incident management for internal and external customers across a large application portfolio, application updates, and maintenance of operational documentation and procedures. The analyst will also contribute to automation and development projects. The position is based in Denver, Colorado, with an afternoon shift of 12 PM–9 PM MDT. It includes minimal on-call rotation support. The role may shift to a hybrid day-and-afternoon schedule and eventually to a full-time day shift as the employee advances from college and within the team. The work environment is hybrid, with at least three days per week in the office, subject to change. The stated base pay range is $66,000–$112,000. Nasdaq also offers an annual bonus or commission, equity, comprehensive benefits, and opportunities for growth. Compensation may vary based on candidate-specific and business-related factors.
Requirements
- Experience of 0–3 years.
- Bachelor’s degree in Computer Science or a related technical field, or currently pursuing a degree with expected graduation in 2027.
- Strong knowledge of and daily interactions with AI.
- Strong knowledge of software design, concepts, and testing.
- Working knowledge of Linux operating systems, foundational understanding of Linux, and interest in developing systems administration skills.
- Strong experience with at least one programming or scripting language: Python, Go, C, Rust, Java, or Bash. Experience may come from coursework, internships, projects, or professional work; Python is especially relevant.
- Strong troubleshooting and problem-solving skills, with willingness to learn and take initiative.
- Strong communication and collaboration skills, including the ability to work across teams and time zones.
Nice To Haves
- Internship, co-op, academic, or project experience related to systems operations, DevOps, or application support.
- Exposure to cloud environments, preferably AWS.
- Experience with CI/CD tools such as GitLab or GitHub.
- Familiarity with infrastructure-as-code tools such as Terraform.
Responsibilities
- Monitor systems in real time for software and hardware errors, failures, and capacity issues; troubleshoot, diagnose, and escalate issues to senior associates.
- Troubleshoot order-entry and market-data connectivity issues with clients, exchanges, market centers, and network providers.
- Investigate alerts and technical problems and collaborate across teams to identify solutions.
- Support day-to-day application operations and respond to ad hoc technical requests.
- Contribute to automation, development, AI, and DevOps initiatives.
- Work with global development teams on new tools, cloud-based solutions, and continuous improvements.
- Deploy applications and infrastructure in AWS and on-premises environments.
- Provide support through an on-call rotation.
Benefits
- 401(k) program with a 6% employer match.
- Employee Stock Purchase Program with a 15% discount.
- Student loan repayment program of up to $10,000.
- Company-paid life and disability plans.
- Generous paid time off.
- Comprehensive medical, dental, and vision coverage.
- Health spending account with employer contribution.
- Paid flex days to support mental wellbeing.
- Gym membership discounts.
- Paid parental leave.
- Fertility benefits.
- Paid bereavement leave.
- Company gift matching program.
- Employee resource groups.
- Paid volunteer days.
- Education Assistance Program.
- Job skills training and professional development opportunities.
- Annual bonus or commission and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
