Systems Integrations Engineer (Graveyard Shift)

Fortem Technologies•Lindon, UT

About The Position

The Systems Integration Engineer II is a hands-on technical role integrating Fortem hardware, software, and network components into unified systems for international customers outside U.S. business hours. The engineer supports TrueView radar sensors, SkyDome command-and-control software, DroneHunter interceptors, and customer-side network and security infrastructure, ensuring they operate together reliably. The position provides real-time integration, commissioning, and troubleshooting during international customer business hours and active deployment windows, as well as overnight coverage redundancy for technical support. The engineer must work independently on complex issues, document work carefully, and provide detailed handoffs. The role begins with structured day-shift training alongside Professional Services, Customer Success, and Engineering before transitioning to overnight coverage.

Requirements

  • Bachelor’s degree in Computer Science, Electrical Engineering, Network Engineering, Information Technology, or a related field, or 4+ additional years of relevant experience in lieu of a degree.
  • 3+ years of hands-on experience in systems integration, network engineering, technical deployment, or a related field.
  • Ability to own integration tasks independently with minimal supervision.
  • Strong working knowledge of networking fundamentals, including TCP/IP, subnetting, VLANs, routing, switching, firewall configuration, and secure remote connectivity.
  • Strong working knowledge of Linux systems administration, including command-line diagnosis of processes, services, file systems, and networking.
  • Experience integrating and troubleshooting REST APIs and JSON payloads using Postman, curl, or similar tools.
  • Working programming or scripting proficiency in Python, Bash, and/or C++ for diagnostics and work with existing scripts, code, and tooling.
  • Strong analytical and structured troubleshooting skills, including isolating faults across hardware, software, and network layers.
  • Track record of creating or significantly contributing to technical documentation, as-built records, and runbooks.
  • Excellent asynchronous written communication, with thorough and actionable handoff notes and case documentation.
  • Ability to work the graveyard shift on an ongoing basis.
  • Must qualify as a U.S. person under ITAR and/or EAR: a U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee.

Nice To Haves

  • Experience with radar, RF, sensor, or video systems integration.
  • Prior drone (UAV) experience.
  • Experience with Docker and containerized application environments.
  • Experience with monitoring and alerting tools and system health observability platforms.
  • Familiarity with Confluence, Jira, SharePoint, or similar documentation and ticketing platforms.
  • Industry certifications such as CompTIA Network+ or Security+, CCNA, or Linux administration certifications.
  • Additional language proficiency relevant to Fortem’s international customer base.
  • FAA Part 107 certification.
  • Experience in a defense, aerospace, or government technology environment, including DoD, DHS, or public-safety customers.
  • Active security clearance or ability to obtain one when required.

Responsibilities

  • Configure, integrate, and commission TrueView, SkyDome, and DroneHunter with customer networks, third-party sensors, and C2 systems, including support for site and factory acceptance testing.
  • Support customer API integrations by validating endpoints, troubleshooting requests and responses, and assisting customer developers and third-party integrators.
  • Troubleshoot integration issues across hardware, software, and network layers; resolve issues independently where possible and escalate with documented context when needed.
  • Monitor integrated system health and alerts during overnight coverage, responding to alerts and driving issues to resolution or handoff.
  • Provide backup overnight technical coverage to maintain support continuity through absences and turnover.
  • Coordinate with professional services and field deployment teams, customer IT staff, and third-party vendors across time zones to resolve configuration and connectivity issues.
  • Use existing integration tooling and automation, and recommend improvements through the established change process.
  • Create and maintain integration documentation, as-built configurations, network diagrams, runbooks, and knowledge base articles.
  • Document product, documentation, and process gaps found during integration and share findings and enhancement requests with Engineering, QA, and Product Management.
  • Collaborate asynchronously with the daytime team by providing thorough, actionable handoff notes on open cases, pending decisions, and scheduled work.
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