Systems Engineer III - Citrix
About The Position
OneOncology's IT Operations team maintains the infrastructure, identity, and management platforms used across its practices. The Systems Engineer III is a principal engineer who sets technical direction across systems, including server infrastructure, virtualization, backup, cloud, identity, and Citrix end-user computing. The role architects the Citrix Virtual Apps and Desktops environment and serves as the final technical authority for complex systems operational decisions and long-term planning. It calls for enterprise systems architecture expertise, depth across multiple systems specialties, and strong executive-facing communication. This is a full-time remote position. Candidates located in the Nashville, Tennessee area are expected to work in a hybrid capacity from the corporate headquarters. The role participates in an on-call rotation and may require occasional travel to practice sites.
Requirements
- Eight years of progressive systems engineering experience, with deep expertise across multiple systems specialties and a principal specialty.
- At least two years of experience with enterprise systems architecture across compute, virtualization, backup, cloud, and identity.
- Experience designing and administering CVAD/DaaS; Citrix ADC (NetScaler), including Gateway and load balancing; FSLogix/Citrix Profile Management; MCS/PVS image management; and advanced session performance troubleshooting.
- Hands-on relevant experience with VMware/vSphere, Microsoft Azure, Microsoft 365, ServiceNow, and Citrix Analytics/Director for performance monitoring.
- Expert-level Windows Server, Active Directory, and Group Policy engineering.
- Advanced scripting and automation skills; PowerShell is required.
- A bachelor's degree in a relevant field is preferred; equivalent experience is considered.
Nice To Haves
- Infrastructure-as-code experience.
- Experience in an MSP or at multi-site healthcare scale.
- Active/current certifications such as Citrix CCE-V or CCP-V, VCAP/VCDX, AZ-305, or Okta Certified Consultant.
- Working knowledge of HIPAA and HITRUST requirements as they apply to systems infrastructure.
Responsibilities
- Own the long-horizon systems domain roadmap alongside the IT Architect.
- Lead resolution of the most complex systems operational issues as the Tier 3 escalation point, including root cause analysis and permanent remediation.
- Architect, engineer, and optimize the Citrix environment, including CVAD/DaaS, Citrix ADC (NetScaler), StoreFront/Workspace, and MCS/PVS provisioning; manage image lifecycle, session performance, and capacity planning.
- Design and drive automation of systems provisioning, patching, and configuration using PowerShell and infrastructure-as-code approaches.
- Define systems hardening, backup, and disaster recovery standards, including DR validation testing, in support of HIPAA and HITRUST requirements.
- Represent OneOncology IT in strategic vendor discussions for systems platforms and cloud services.
- Establish and enforce systems standards across managed practices.
- Mentor systems administrators and engineers.
- Advise IT leadership on long-term systems technology direction and roadmap.
- Partner with Projects on precedent-setting systems deliveries and standards evolution.
- Coordinate with the Network Engineer III on integrated systems and network solutions.
- Participate in the on-call rotation.
- Travel occasionally to practice sites if needed.
- Perform additional responsibilities as assigned to support the organization's mission.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
