Citrix Engineer

TekWissen•Columbus, OH
•Onsite

About The Position

Design, optimize, and support secure virtual desktop environments using PowerShell, VMware Horizon, and Citrix Cloud for a global enterprise customer base. The role focuses on stable delivery of map-oriented applications, performance tuning, and incident resolution. It provides day-shift, onsite support to help ensure consistent user experiences and operational excellence across geographies. The assignment is temporary and has a stated duration of six months. The engineer designs and maintains scalable virtual desktop infrastructure for geospatial applications, administers VMware Horizon environments, configures Citrix Cloud deployments, and develops PowerShell automation. The role also monitors VDI performance, resolves incidents with partner teams, applies security controls, documents operational procedures, and supports platform changes and continuous improvement. The position includes sharing knowledge with junior technical staff.

Requirements

  • 10 years of experience.
  • Experience with VDI and VMware Horizon.
  • Experience with Citrix Cloud.
  • PowerShell skills.

Nice To Haves

  • VMware Certified Professional Desktop certification.
  • Citrix Certified Associate Virtualization certification (preferred).
  • Microsoft Certified Azure Virtual Desktop Specialty certification (beneficial).

Responsibilities

  • Design and maintain scalable virtual desktop infrastructures for geospatial applications and tools, providing reliable access across business units.
  • Administer VMware Horizon environments, stabilize desktop sessions, optimize resource utilization, and reduce disruption to mapping and analytics workloads.
  • Configure and manage Citrix Cloud deployments for responsive access to map-processing applications while meeting organizational performance and security standards.
  • Develop and maintain PowerShell scripts for VDI provisioning, profile management, capacity checks, and routine maintenance.
  • Monitor end-to-end VDI performance, identify potential service degradation, and implement corrective actions to minimize downtime.
  • Coordinate with infrastructure, network, and application teams to troubleshoot complex VMware Horizon and Citrix incidents and drive root-cause analysis and remediation.
  • Implement access controls, patching, and hardening procedures for VDI components hosting georeferenced data in support of security and compliance policies.
  • Document environment architectures, standard operating procedures, troubleshooting runbooks, and automation guides.
  • Collaborate with product owners and business analysts to translate mapping and spatial-data requirements into VDI capacity plans and configuration baselines.
  • Assess impacts and perform regression validation for VDI upgrades and configuration changes to maintain continuity of geospatial workloads.
  • Provide day-shift operational support for incidents, service requests, and change tasks; communicate with stakeholders and manage restoration expectations.
  • Analyze recurring incidents and service issues, propose improvements, and track implementation outcomes.
  • Guide junior technical staff through knowledge-sharing sessions on PowerShell, VDI best practices, and support of geospatial applications.
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