Citrix Engineer

TekWissen•Jersey City, NJ
•Onsite

About The Position

Design, optimize, and support secure virtual desktop environments using PowerShell, VMware Horizon, and Citrix Cloud for a global enterprise customer base. The role focuses on stable delivery of mapping-oriented applications, performance tuning, and incident resolution, supporting consistent user experiences and operational excellence across geographies. The position provides day-shift, onsite operational support in Jersey City, New Jersey, for a six-month temporary assignment. The Citrix Engineer designs and maintains scalable virtual desktop infrastructure (VDI) for geospatial applications, administers VMware Horizon environments, and configures Citrix Cloud deployments. The role develops automation, monitors performance, troubleshoots incidents, supports security and compliance measures, documents operational practices, and collaborates with technical and business teams. It also supports platform changes and upgrades and shares expertise with junior technical staff.

Requirements

  • 10 years of experience.
  • Experience with VDI and VMware Horizon.
  • Experience with VDI and Citrix Cloud.
  • PowerShell skills.
  • VMware Certified Professional Desktop certification is listed.

Nice To Haves

  • Citrix Certified Associate Virtualization certification (preferred).
  • Microsoft Certified Azure Virtual Desktop Specialty certification (beneficial).

Responsibilities

  • Design and maintain scalable virtual desktop infrastructures for geospatial applications and tools, ensuring reliable access across business units.
  • Administer VMware Horizon environments, stabilize desktop sessions, optimize resource utilization, and reduce disruption to mapping and analytics workloads.
  • Configure and manage Citrix Cloud deployments for map-processing applications in alignment with performance and security standards.
  • Develop and maintain PowerShell automation for VDI provisioning, profile management, capacity checks, and routine maintenance.
  • Monitor end-to-end VDI performance, identify potential service degradation, and implement corrective actions to minimize downtime.
  • Coordinate with infrastructure, network, and application teams to troubleshoot complex VMware Horizon and Citrix incidents and drive root-cause analysis and remediation.
  • Implement access controls, patching, and hardening procedures for VDI components hosting georeferenced data, supporting security and compliance policies.
  • Document architectures, standard operating procedures, troubleshooting runbooks, and automation guides.
  • Collaborate with product owners and business analysts to translate mapping and spatial-data requirements into VDI capacity plans and configuration baselines.
  • Perform impact assessments and regression validation for VDI upgrades and configuration changes to maintain continuity of geospatial workloads.
  • Provide day-shift support for incidents, service requests, and change tasks; communicate with stakeholders about restoration timelines.
  • Analyze incident trends and recurring platform issues, propose improvements, and track their outcomes.
  • Guide junior technical staff through knowledge-sharing sessions on PowerShell, VDI best practices, and support for geospatial applications.
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