Citrix Engineer

SAIC•Tampa, FL

4d•Onsite

About The Position

SAIC is seeking a Citrix Engineer to support the Naval Information Warfare Center Atlantic (NIWC LANT) Cloud Computing Innovation, Transformation, and Integration (CLOUD CITI) Division. The position supports physical and virtualized data center environments, including commercial cloud service providers. The employee must reside within 50 miles of Charleston, SC; New Orleans, LA; Norfolk, VA; or Tampa, FL. The role is on-site in Tampa, FL, with travel approximately 10% of the time. An on-call rotation occurs every fifth week for one week to address Citrix-related outages. The Citrix Engineer builds and administers Citrix Virtual Apps and Desktops (CVAD) systems and Citrix NetScalers, maintains Windows Server environments, and helps ensure compliance with DoD and DISA security standards. The role also includes troubleshooting, automation, documentation, service management, and collaboration with technical teams and stakeholders. An active Secret clearance is required to start, with the ability to obtain and maintain a Top Secret clearance. CompTIA Security+ certification must be obtained within six months of hire. The target salary range is $140,001–$180,000, depending on experience and other factors.

Requirements

Bachelor’s degree and 14 or more years of experience.
Strong knowledge of Citrix Virtual Apps and Desktops (CVAD), Citrix NetScaler, and Windows Server technologies.
Expertise in Active Directory, Group Policy, PowerShell, and DNS management.
Experience implementing DISA STIGs and ensuring compliance with DoD security standards.
Familiarity with service management tools such as ServiceNow and Jira.
Ability to work within cross-functional teams using Agile processes.
Active Secret clearance required to start, with the ability to obtain and maintain a Top Secret clearance.
CompTIA Security+ certification must be obtained within six months of hire.
Must reside within 50 miles of Charleston, SC; New Orleans, LA; Norfolk, VA; or Tampa, FL.

Nice To Haves

Citrix Certified Associate, Professional, or Expert certification.
Prior experience with commercial cloud service platforms.

Responsibilities

Build, configure, and deploy Citrix Virtual Apps and Desktops (CVAD) systems.
Administer, maintain, and troubleshoot CVAD components on Windows Server 2012, 2016, 2019, and 2022.
Manage physical and virtual Citrix NetScalers to ensure consistent performance and availability.
Enforce security compliance by applying DISA STIGs, managing patches, and updating Citrix and Windows environments using WSUS, Group Policy, and PowerShell.
Maintain, upgrade, and secure Windows servers in alignment with DoD and DISA standards.
Troubleshoot connectivity issues and support customer application needs.
Collaborate with virtualization and storage teams to optimize systems.
Document system configurations and operational processes using tools such as SharePoint.
Review, manage, and troubleshoot incidents, changes, and service requests using ServiceNow and Jira.
Provide technical consulting and collaborate with stakeholders to recommend system enhancements and improvements.
Use Agile methodologies, including Kanban and Sprints.
Develop and maintain automation scripts and tools, particularly in PowerShell, to improve system administration efficiency.
Participate in an on-call rotation every fifth week for one week to address Citrix-related outages.