Systems Engineer I

Achieva•Dunedin, FL

About The Position

The Systems Engineer I plans and engineers the organization’s systems infrastructure, including the design and implementation of hardware and software. The role monitors system performance and applies standard concepts, practices, and procedures in the field. Working under general supervision, the position requires creativity and latitude and relies on experience and judgment to plan and accomplish goals. The role travels to various locations as needed, participates in a 24/7 on-call rotation, and completes annual or otherwise required BSA and Privacy Act training. The position designs, implements, and supports virtual server infrastructure and disaster recovery, maintains critical systems, provides Tier II and III operational support, and contributes to infrastructure projects, migrations, and upgrades. It also develops system standards and documentation, researches technology and security enhancements, and manages vendor relationships. The role may involve flexible hours, including evenings, weekends, and holidays, as needed to meet member and business demands. The work environment may include hybrid work, in-field visits, and time in an office at corporate headquarters or an Achieva branch. The role uses standard office equipment, including computers, phones, and virtual meeting platforms. It may require extended periods of sitting or standing and occasional lifting of up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

Bachelor’s degree in computer or engineering science or a related field, or an equivalent combination of education and experience.
3–5 years of technical administration experience.
3–5 years of VMware administration experience.
3–5 years of leadership experience.
VMware Certified Professional certification.
Valid Florida driver’s license.
Must pass a background check.
Excellent written, oral, and listening communication skills.
Strong documentation, analytical, and problem-solving skills.
Ability to make independent judgments and decisions.
Ability to maintain composure under pressure and balance multiple projects simultaneously.
Ability to work independently, multitask, prioritize, and follow through with minimal supervision.
Ability to collaborate and assist others as a team player.
Willingness to take initiative and strong organizational skills.
Advanced proficiency with Microsoft Office Suite.
Ability to maintain a professional appearance.

Nice To Haves

Other technical certifications.

Responsibilities

Design and implement virtual server infrastructure, including VMware, SAN, and third-party systems.
Design and implement disaster recovery for virtual server infrastructure to support business continuity planning.
Install, configure, update, and maintain hardware for critical virtual infrastructure systems.
Lead and support system installations and platform migrations and upgrades.
Assist project teams with defining needs, benefits, and technical strategies; research and development; technical analysis and design; and supporting operations staff with execution, testing, and rollout.
Apply system patches regularly to critical systems.
Develop and implement backup operations for virtual server infrastructure.
Manage, maintain, and participate in disaster recovery planning, implementation, and documentation.
Provide advanced support for monitoring, reporting, auditing, and verifying the integrity and operation of hardware, server resources, and systems, including reviewing system and application logs and scheduled jobs and backups.
Develop innovative and, where possible, automated approaches to administration of virtualized servers, desktops, and storage area networks; identify processes that leverage resources and economies of scale.
Provide Tier II and III support to business operations, troubleshoot issues, coordinate resolution, and communicate with impacted parties.
Support infrastructure systems, including VMware, SAN, and third-party systems.
Support Windows-based services and applications, including Active Directory, Exchange, printing infrastructure, group policies, DHCP, and DNS.
Provide 24/7 on-call support.
Develop and maintain system standards, technical documentation, and backups for servers, SAN, virtual desktops, and associated applications.
Assist in preparing proposals and solution presentations.
Research, design, and implement new technologies and solutions.
Research and develop system enhancements to virtual infrastructure security.
Manage vendor relationships.
Represent the credit union professionally and courteously, uphold ethical standards and the Achieva Brand Frame, and support leadership initiatives.
Participate in annual or otherwise required BSA and Privacy Act training.
Travel to various Achieva locations as required.
Work flexible hours, including evenings, weekends, or holidays, as needed to meet member and business demands.
Perform other essential functions as needed or assigned.