Systems Engineer I

Robert Half • San Ramon, CA

3d

About The Position

Robert Half is seeking a Systems Engineer I to work as part of a team operating key controls and responding to needs within its Azure and AWS cloud computing infrastructure. The role focuses on day-to-day operational support and maintenance of cloud systems, including provisioning, configuration, patching, monitoring, and fine-tuning cloud infrastructure and services.

The Systems Engineer I deploys and maintains Azure and AWS infrastructure, monitors system health, performs routine patching, manages cloud storage resources and certificates, and handles server scaling requests. The position also responds to ServiceNow tickets, conducts server-record audits supporting SOC 2 compliance, contributes to process improvements, and works with project managers and business owners to deliver services aligned with business requirements. The role includes researching cloud products and services and maintaining documentation for cloud enterprise infrastructure.

Patching windows require a schedule change to after hours. Employment offers are contingent on successful completion of a background check. The typical annual salary range is $68,000 to $102,000, negotiable depending on experience and location.

Requirements

• Bachelor's degree in an IT-related field or certification from an accredited technical college or institute.
• At least 2 years of applied experience supporting cloud-based enterprise systems for a large IT organization of 100 or more people.
• Beginner-to-intermediate understanding and personal experience implementing and applying technology control processes such as Change Management, Availability Management, and Production Acceptance.

Nice To Haves

• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Azure Fundamentals.
• AWS Certified SysOps Administrator – Associate.
• AWS Certified Solutions Architect – Associate.
• AWS Certified Cloud Practitioner.
• ITIL Foundation.
• CompTIA A+.
• CompTIA Cloud+.
• HDI Support Center Analyst.

Responsibilities

• Deploy Azure and AWS cloud infrastructure and services.
• Maintain and monitor the functionality and health of cloud-based systems infrastructure, including daily health checks of the overall environment.
• Perform routine OS and application patching in accordance with maintenance windows and change management procedures, including scheduling, testing, and verifying deployments.
• Manage unattached volumes and snapshots, including identification, cleanup, and lifecycle maintenance.
• Process certificate requests and renewals for Internet-facing sites.
• Perform server CPU and memory resizing or scaling requests.
• Respond to requests in a ServiceNow ticket queue and resolve user requests and system-related issues in a timely manner.
• Conduct monthly audits of server records in ServiceNow, verifying accuracy and completeness and reconciling findings across supporting tools for SOC 2 compliance and attestation requirements.
• Support process improvement by providing constructive feedback, suggesting alternatives, and driving continuous improvement.
• Work with project managers and business owners to determine business requirements for new system capabilities and take responsibility for service delivery aligned with those requirements.
• Research cloud systems engineering products and services, assess their applicability to Azure and AWS environments, and create implementation recommendations.
• Author or update specifications, standards, procedures, policies, and other documentation for existing systems and processes.

Benefits

• Group medical, vision, and dental insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short- and long-term disability coverage.
• Paid time off for vacation, personal needs, and sick time through Choice Time Off; new hires earn up to 17 days per calendar year, prorated based on hours worked per week.
• Up to 11 paid holidays per calendar year.
• Access to a 401(k) savings and investment plan or deferred compensation plan, if eligible, with an employer match of 100% on the first 3% of contributions for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level