Systems Engineer I OR Systems Administrator II

Prosync•Annapolis Junction, MD

About The Position

ProSync is seeking an experienced Systems Engineer I or Systems Administrator II to join the team’s front‑line engineering group. This individual will perform hands‑on system administration tasks, configurations, installs, troubleshooting, customer support, and ongoing maintenance across mission‑critical environments. The role requires strong technical breadth, the ability to work directly with users and customers, and the discipline to support operational systems with reliability and precision.

Requirements

  • A Bachelor’s degree or higher in Systems Engineering or a related discipline from an accredited college or university plus seven (7) years of experience in systems engineering (OR) in lieu of a degree, a total of eleven (11) years of experience in systems engineering.
  • A Bachelor’s degree or higher in Computer Science or a related discipline from an accredited college or university plus ten (10) years of experience in systems administration (OR) in lieu of a degree, a total of fifteen (15) years of experience in systems administration.
  • Strong hands‑on experience with system installs, configurations, troubleshooting, and maintenance.
  • Ability to support users and customers in operational environments.
  • An active Top Secret/SCI with Polygraph is required.

Nice To Haves

  • Prior military service or government contracting experience is a plus.

Responsibilities

  • Perform daily sys admin tasks including configuration, installation, patching, monitoring, and troubleshooting.
  • Provide direct support to users and customers, resolving issues and ensuring system availability.
  • Configure servers, services, and applications; maintain system integrity and operational readiness.
  • Diagnose and resolve issues across hardware, software, and network layers in mission environments.
  • Support installation and deployment of new systems, upgrades, and configurations.
  • Work closely with the team, mission partners, and engineering staff to support operational workflows.
  • Maintain accurate documentation of configurations, changes, troubleshooting steps, and operational procedures.
  • Escalate complex issues to management and senior engineers when required.

Benefits

  • Quarterly bonuses
  • Highly competitive compensation rates
  • Comprehensive Health Benefits package
  • 401K Retirement plan
  • Employee assistance program
  • Company-sponsored continuing education program
  • Generous Paid Time Off
  • 11 paid holidays
  • Flexible work options
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