Systems Administrator II

Ozarks Electric Cooperative•Fayetteville, AR

2d•Onsite

About The Position

Ozarks Electric, headquartered in Fayetteville, Arkansas with offices in Springdale, Arkansas, Stilwell and Westville Oklahoma incorporated in 1938, is a member-owned electric cooperative, serving more than 90,000 meters across nine counties in Northwest Arkansas and Northeast Oklahoma. The Systems Administrator II is responsible for administering and supporting virtual infrastructure platforms, Azure infrastructure resources, enterprise intelligent automation, artificial intelligence platforms, Windows Server environments, Active Directory, Microsoft Entra ID, Group Policy, and hybrid identity solutions. This role involves advanced server administration, patch management, system maintenance, performance optimization, monitoring infrastructure systems, performing root cause analysis, supporting storage systems and backup platforms, participating in infrastructure upgrades and projects, assisting with security controls, developing technical documentation, collaborating with IT teams, and mentoring junior staff. The position also requires coordination with vendors and service providers, ensuring adherence to security standards and IT policies, and completing assigned training.

Requirements

Associate's degree in Information Technology, Computer Science, Information Systems, Networking, Engineering or a related technical field is required, or equivalent combinations of education, certifications, military training, and relevant experience may be considered.
Relevant industry certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Fundamentals (MS-900), or equivalent demonstrated competency through experience supporting, administering, troubleshooting, and maintaining enterprise infrastructure, operating systems, identity services, cloud services, and related technologies are required.
Three to six years of experience in systems administration, infrastructure support, information technology operations, or a related technical field is required.
Must possess advanced knowledge of Windows Server administration, Active Directory, Microsoft Entra ID, networking fundamentals, security principles, backup and recovery concepts, and enterprise infrastructure operations.
Knowledge of virtualization technologies including VMware vSphere, Hyper-V, Azure Virtual Machines, or equivalent platforms is required.
Knowledge of Group Policy administration, hybrid identity management, storage solutions, system monitoring, patch management, and infrastructure support best practices is required.
Knowledge of PowerShell scripting and automation concepts is required.
The successful candidate must demonstrate strong troubleshooting, analytical, and problem-solving abilities, including the ability to perform root cause analysis and implement corrective actions.
Ability to document systems, standardize operational processes, collaborate effectively across Information Technology teams, and mentor junior technical staff is required.
Must have valid driver's license without violation, which would prohibit insurability.
All specific equipment related to Information Technology as well as routine office equipment.

Nice To Haves

Relevant industry certifications such as Microsoft Azure Administrator Associate (AZ-104), Microsoft Windows Server Hybrid Administrator (AZ-800/801), VMWare Certified Professional (VCP), or equivalent certifications are preferred.
Experience administering Windows Server environments, Active Directory, identity management solutions, backup platforms, storage systems, and enterprise infrastructure technologies is preferred.
Familiarity with Linux operating systems and basic Linux administration concepts is preferred.

Responsibilities

Administer and support virtual infrastructure platforms, including virtual machine provisioning, maintenance, monitoring, and lifecycle management.
Support administration of Azure infrastructure resources, virtual machines, storage services, identity services, and hybrid cloud environments.
Administer and support enterprise intelligent automation, artificial intelligence platforms, and related technologies in accordance with organizational standards and security requirements.
Administer, maintain, and support Windows Server environments and associated infrastructure systems.
Manage Active Directory, Microsoft Entra ID, Group Policy, and hybrid identity solutions to support organizational access management requirements.
Perform advanced server administration activities including patch management, system maintenance, performance optimization, and operational support.
Monitor infrastructure systems and services to proactively identify, troubleshoot, and resolve operational issues.
Perform root cause analysis for infrastructure incidents and implement long-term corrective actions to improve system reliability and performance.
Support storage systems, backup platforms, recovery processes, and business continuity initiatives.
Participate in infrastructure upgrades, system migrations, technology refreshes, and operational improvement projects.
Assist with implementation and maintenance of security controls, access management processes, and infrastructure hardening standards.
Develop, maintain, and standardize technical documentation, system configurations, operational procedures, and support processes.
Collaborate with networking, cybersecurity, systems support, and application teams to resolve complex technical issues and support organizational initiatives.
Mentor Systems Administrator I personnel and provide technical guidance related to infrastructure operations and administration.
Coordinate with vendors and service providers regarding infrastructure support, maintenance activities, upgrades, and issue resolution.
Ensure adherence to organizational security standards, change management procedures, and Information Technology policies.
Complete all required Information Technology and Security training as assigned.
Perform any other duties assigned to fulfill the objectives of the Cooperative.