Systems and Business Intelligence Analyst

The Osborn • City of Rye, NY

6h • $85,000 - $92,000

About The Position

As a member of the IT team, the Systems and Business Intelligence Analyst transforms organizational data into trusted, actionable information and helps The Osborn adopt AI responsibly. The role is the primary owner of enterprise dashboards, business intelligence reporting, and related automation solutions. It leads the evaluation and practical adoption of approved AI capabilities, including identifying use cases, testing, governance, staff enablement, and ongoing measurement. The analyst also provides targeted administration and support for the systems and integrations that supply business intelligence data.

Requirements

• Bachelor’s degree in information systems, computer science, data analytics, business intelligence, or a related field, or an equivalent combination of education and relevant experience.
• Five or more years of experience in business intelligence, data analytics, application administration, systems integration, or a related technology role.
• Demonstrated experience owning production dashboards and reporting solutions from requirements through ongoing support.
• Experience supporting AI, automation, or data-driven improvement initiatives in a business environment.
• Strong hands-on experience with Tableau and Microsoft Power BI, including dashboard design, calculated measures, data modeling, permissions, publishing, refresh management, and performance optimization.
• Working knowledge of Microsoft Power Automate, including cloud flows, approvals, connectors, triggers, actions, error handling, monitoring, and support.
• Proficiency with SQL and experience extracting, transforming, reconciling, and validating data from multiple systems.
• Expert knowledge of Microsoft 365, including Excel, SharePoint, Teams, Copilot, and related data and collaboration capabilities.
• Understanding of APIs, data gateways, scheduled refreshes, identity and access management, service accounts, and integration concepts.
• Experience evaluating or administering generative AI, machine learning, or AI-enabled business applications, with an understanding of human review, data privacy, security, and responsible use.
• Knowledge of data governance, data quality, master data, metric definitions, role-based access, and auditability.

Nice To Haves

• Experience in healthcare, senior living, or another regulated environment.
• Familiarity with enterprise applications used in senior living or healthcare, including clinical, financial, workforce, dining, resident engagement, or facilities systems.

Responsibilities

• Serve as business owner and primary administrator for enterprise dashboards, scorecards, reports, semantic models, and business intelligence workspaces.
• Gather, analyze, and translate business requirements into data, reporting, integration, and automation solutions.
• Query, combine, cleanse, transform, and validate data from approved systems using SQL, Power Query, APIs, files, and supported connectors.
• Lead the IT department’s responsible evaluation, adoption, and ongoing improvement of artificial intelligence tools.
• Design, build, test, document, and support workflow automations using Microsoft Power Automate and approved Microsoft 365 tools.
• Automate recurring data collection, approvals, notifications, report distribution, exception handling, and other manual processes when automation can improve accuracy or efficiency.
• Administer and support assigned business applications, reporting platforms, gateways, data connections, and related system integrations.
• Coordinate user access, configuration, upgrades, testing, issue resolution, and vendor support for assigned systems.
• Troubleshoot user issues and concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level