Intern, Systems Analyst (8 Months)

Seaspan • North Vancouver, BC

9h • Onsite

About The Position

The Intern, Systems Analyst supports the Operational Systems team in maintaining and enhancing business systems while contributing to the establishment and ongoing maturity of the Operations Centre of Excellence (CoE) and the readiness of boundary systems supporting Oracle ERP implementation. Working closely with Systems Analysts, business stakeholders, and vendors, the intern will support system operations, testing activities, documentation, and process standardization, helping to improve operational efficiency and ensure successful system deployment outcomes. This position is required to be fully on-site based at 889 Harbourside Drive, North Vancouver.

Requirements

• Enrolled in a post-secondary program in: Computer Science, Information Systems, or a related technical discipline
• Strong interest in systems support, operational systems, and technology-enabled business environments
• Demonstrated ability to work in a structured, detail-oriented environment
• Strong analytical and problem-solving capabilities
• Excellent written and verbal communication skills
• Ability to document processes and technical information clearly and concisely
• Familiarity with data analysis tools (e.g., Excel, Power BI)
• Strong attention to detail and ability to manage multiple priorities
• Collaborative team player with a proactive and learning-oriented mindset

Nice To Haves

• Basic knowledge of databases or SQL is an asset

Responsibilities

• Support day-to-day system operations, including incident triage, tracking, and resolution support
• Provide support to end users and document recurring issues and solutions
• Maintain and enhance knowledge articles and support documentation
• Support backlog cleanup and standardization of support processes
• Develop and execute test cases and test scripts
• Support User Acceptance Testing (UAT) coordination, defect tracking, and resolution validation
• Assist with cutover activities to support Oracle ERP readiness
• Produce documentation to support user readiness and post-go-live support
• Create and maintain process documentation, user guides, and knowledge articles
• Contribute to development of standard templates, processes, and best practices to support Operations Centre of Excellence maturity
• Analyse system and operational data to identify trends, issues, and improvement opportunities
• Support development of reports and operational metrics
• Contribute to continuous improvement initiatives across operational system.

Benefits

• A supportive learning environment, great team culture and hands-on experience and training.
• Opportunity to grow your career and connect with like-minded students.
• Complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed