systems analyst II - EC Time & Payroll
About The Position
Starbucks is hiring a Systems Analyst II focused on Employee Central (EC) Time and Payroll. The role delivers and sustains technology and process solutions that support strategic initiatives and operational improvements. The Systems Analyst partners with IT and business teams to define requirements, design user-centric solutions, configure and test systems, and support critical production environments. The role leads solution design and delivery, including defining scope and solution options, directing requirements and user stories, partnering with project teams on estimates and timelines, and applying Agile/Scrum and Lean techniques. It configures and validates solutions, supports data conversion, develops and executes test plans, and validates results. It also owns production support and stability, including 24x7 support for critical systems, root-cause analysis, coordination of cross-team and vendor resolutions, and maintaining documentation and training. The position is onsite four days a week. Starbucks describes a range of partner benefits, including health and insurance coverage, paid leave and holidays, retirement and stock programs, education support, and backup care.
Requirements
- 7–10+ years of relevant experience in HR technology, systems analysis, solution design, implementation, and/or application support.
- Strong hands-on experience with at least one of SAP Employee Central Payroll (ECP), SAP HCM Payroll, or EC Time Management.
- Demonstrated understanding of Gross to Net Payroll processes, including point-to-point replication.
- Experience configuring Time types, Time Account types, Time Profiles, and Business rules in Employee Central Time Management.
- Experience analyzing, configuring, implementing, and supporting enterprise HCM ERP/SaaS solutions.
- Experience gathering business requirements and translating them into system designs and functional specifications.
- Strong troubleshooting, root-cause analysis, data analysis, and problem-solving capabilities.
- Experience with system integration, testing, regression testing, and production deployments.
- Working knowledge of SDLC and Agile/Scrum delivery methodologies.
- Strong written and verbal communication skills.
- 5+ years of relevant experience, including leading complex initiatives in EC Time and Payroll.
Nice To Haves
- SAP certification or demonstrated advanced expertise in Employee Central Payroll or EC Time Management.
- Experience with SAP SuccessFactors Employee Central and EC Time Management.
- Knowledge of ABAP, SAP CPI, and/or SAP BTP.
- Experience with HR/Payroll integrations and large-scale employee data interfaces.
- Executive presence and strong stakeholder management, communication, and team leadership skills to guide clients and internal delivery teams.
- Experience working with third-party vendors and managed-service providers.
Responsibilities
- Lead solution design and delivery by defining scope and solution options and directing requirements and user stories.
- Partner with project teams on estimates and timelines; apply Agile/Scrum and Lean techniques to improve processes and outcomes.
- Perform or direct application configuration, including attributes, workflows, and user-interface changes.
- Support data conversion, including extraction, loading, and validation.
- Build and execute test plans and validate results, including complex queries and operational reporting as needed.
- Provide or direct 24x7 support for critical systems.
- Lead root-cause analysis and identify trends and insights.
- Coordinate resolution across teams and vendors.
- Maintain documentation and training for users and support partners.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave and family expansion reimbursement.
- Paid vacation from date of hire and accrued sick time.
- Eight paid holidays and two personal days per year.
- 401(k) retirement plan with employer match for eligible partners.
- Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care and DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
