Systems Administrator -Windows

Arkansas Blue Cross Blue Shield•Washington, DC
•$74,000 - $96,000•Remote

About The Position

The Systems Administrator installs and maintains Windows Server operating systems and related software and/or administers Windows Server operating-system activities, ensuring high performance. The role supports server and client-server applications and contributes to the configuration, operation, security, maintenance, and performance of the open systems server environment. This position works from home within Arkansas, Washington, Oregon, Utah, Idaho, North Dakota, or Minnesota. Preference is given to current employees and candidates residing in Arkansas, Utah, Idaho, and North Dakota. The role is identified as security level three and must protect the security, confidentiality, and integrity of records and information in accordance with the company Administrative Manual. The position must also follow the Administrative Manual’s segregation-of-duties guidelines. It is classified as a general office worker, sedentary, with campus travel within walking distance of the primary work location.

Requirements

  • Bachelor’s degree in Business, Computer Science, Management Information Systems, or a related field; at least five years of equivalent experience may substitute for the degree.
  • At least three years of direct experience with server support and implementation, including maintaining and supporting Windows Server operating systems and client-server-based applications.
  • Enterprise-level knowledge and experience with configuring, tuning, monitoring, securing, and managing server software and hardware.
  • Experience managing and maintaining the IIS Web Server platform, application pools, and SSL certificates.
  • Experience with Windows Failover Cluster, load balancing, and Distributed File System.
  • Skills in Microsoft Windows, IIS Web Server and application pools, SSL certificate management, HA/DR, Windows Failover Cluster, Distributed File System, MS SQL Server administration, TCP/IP protocols, DNS, storage virtualization, disaster recovery, and project management.
  • Analytical problem-solving, troubleshooting, technical expertise, attention to detail, interpersonal, leadership, multitasking, oral and written communication, and technical communication skills.
  • Skills in configuration management, continuous learning, directory services, documentation maintenance, Linux Server administration, office software, scripting, server backups, technical project management, vulnerability management, Web Server administration, and Windows Server management.
  • Must comply with security, confidentiality, information-integrity, and segregation-of-duties requirements in the company Administrative Manual.

Responsibilities

  • Analyze and evaluate user requests for server and technical operations, services, and support.
  • Assist in developing comprehensive policy and procedure documents for the open systems server infrastructure.
  • Assist other department teams with server management functions, including configuration, operations, installation, maintenance, and performance tuning of server hardware and software.
  • Monitor daily system performance and inform management of system status relative to established performance guidelines.
  • Perform assigned technical duties as a member of department teams to improve the function and availability of the open systems server environment.
  • Apply knowledge of the strategic planning process to maintain server management processes consistent with goals and objectives.
  • Research and implement server components, including software, hardware, security, administration, policies, and procedures.
  • Update reporting mechanisms based on project progression.
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