Windows Systems Administrator

Odyssey Systems Consulting Group, Ltd.•Springfield, OH

About The Position

Odyssey is hiring a Journeyman Windows Systems Administrator to support the Air National Guard Remote Piloted Aircraft Special Operations Center (RPA-SOC) in Springfield, Ohio. The position requires working 12-hour shifts and supporting classified and unclassified RPA-SOC systems and sites. The administrator provides hands-on systems and network engineering, operations, and security support. Duties include administering databases, software, servers, desktops, switches, routers, and firewall switches; troubleshooting Windows systems and LAN/WAN communications; supporting patch management; and helping design, install, configure, test, and maintain network and security architectures. The role also supports mission-data backup and restoration, database maintenance, user-account administration under government oversight, data archiving and integrity checks, communication-port configuration, security incident reporting, and software-baseline upgrades. The position supports technology refreshes and new site installations, including infrastructure, hardware, and initial software configuration. The administrator follows applicable DIA, cybersecurity, TEMPEST, network communications, and installation guidelines; assists with hardware and software troubleshooting; documents installation and acceptance activities; supports Site Acceptance Testing; and provides customer completion reports for technology refresh work. The role involves collaboration with military and government clients, contractors, site leads, program managers, end users, and technical staff.

Requirements

  • Must be a U.S. citizen.
  • High school diploma and at least 1 year of experience with enterprise software systems, including design, testing, development, and integration.
  • Active TS/SCI clearance.
  • Security+ CE certification or similar DoD 8570 IAT II certification.
  • Ability to work 12-hour shifts.
  • Knowledge of industry best practices for designing, implementing, and maintaining software service availability throughout the system life cycle.
  • Ability to ensure software applications comply with applicable Security Technical Implementation Guides (STIGs).
  • Experience administering Windows PCs and servers.
  • Experience managing user accounts, permissions, and access.
  • Experience with imaging.
  • Knowledge of backup and recovery for systems, databases, and virtual servers.
  • Experience managing database servers and processes.
  • Ability to identify technical applicability, remediate, and support mitigation of IAVA notices and support metric reporting.
  • Experience in a VMware virtualized environment.
  • Ability to research, interpret, and provide technical policy guidance related to information and system security.
  • Ability to exercise creative thinking and ideation to advance business performance.
  • Ability to deliver innovative, flexible, integrated solutions for changing customer business needs.
  • Ability to support programs, projects, practices, and strategy and comply with applicable policies and procedures.
  • Ability to follow industry and department trends and developments to maintain services consistent with or superior to industry best practices.

Nice To Haves

  • High school diploma and 5 years of experience with enterprise software systems, including design, testing, development, and integration.
  • Microsoft Fundamentals Certification.
  • CCNA.
  • VMware VCTA.

Responsibilities

  • Coordinate with contractors and military or government clients on IT, networking, communications, and infrastructure needs.
  • Provide hands-on network engineering to design, install, and maintain RPA-SOC network architectures.
  • Troubleshoot and resolve core-service outages and complex IT system issues.
  • Test and evaluate network systems to eliminate issues and improve enterprise services.
  • Collaborate with stakeholders to develop, test, implement, and sustain IT infrastructure security architectures and networked systems.
  • Support mission-data backup and restoration, database maintenance, user-account creation and maintenance under government oversight, data archiving, data-integrity checks, communication-port configuration, security incident reporting, and field-level TCTO instruction compliance, including software-baseline upgrades.
  • Use patch-management software such as WSUS or SCCM.
  • Design, develop, and recommend integrated security solutions that protect proprietary and confidential data and systems.
  • Provide technical engineering services for integrated security systems and solutions.
  • Translate security and business requirements into technical designs in coordination with the client.
  • Configure and validate secure complex systems and test security products and systems for weaknesses.
  • Administer RPA-SOC databases and software.
  • Analyze, troubleshoot, and maintain RPA-SOC computer and network systems, including LAN/WAN communications, firewalls, Windows operating systems, and networks at TS/SCI, Secret, and Unclassified levels that are not supported by local base communications.
  • Support technology refresh design and installation and the installation and configuration of new RPA-SOC sites as required.
  • Follow DIA, cybersecurity, TEMPEST, network communications, security, and customer installation procedures.
  • Configure infrastructure, hardware, and initial software according to customer-provided installation procedures.
  • Administer servers, desktops, switches, routers, firewall switches, and software applications.
  • Assist with hardware and software troubleshooting during installations and document actions taken for the customer.
  • Support Site Acceptance Testing and document installation and acceptance processes.
  • Provide customer completion reports for technology refresh modifications, documenting changes, issues, and concerns.

Benefits

  • OdysseyCares supports direct donations, an employer match program, and volunteering events.
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