The Systems Administrator provides implementation, troubleshooting, and maintenance support for information technology systems. The role manages IT infrastructure and related processes, supports day-to-day operations and monitoring, and resolves problems involving client/server, storage, network, and mobile devices. It provides Tier 1 help desk and Tier 2 escalation support, communicates status to agency management and internal customers, and supports dispatch system and hardware issue resolution. The administrator configures and manages UNIX and Windows operating systems, installs and loads operating system software, troubleshoots systems, maintains system integrity, configures network components, and implements operating system enhancements to improve reliability and performance. The role requires U.S. citizenship and an active TS/SCI clearance with polygraph due to federal contract requirements.
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Job Type
Full-time
Career Level
Senior