Systems Administrator - Level 01 - FULLY CLEARED with POLYGRAPH REQUIRED
About The Position
This position provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution. The role involves supporting IT systems, including day-to-day operations, monitoring, and problem resolution for client/server, storage, network devices, and mobile devices. Responsibilities include optimizing system operations and resource utilization, performing system capacity analysis and planning, configuring and managing UNIX and Windows operating systems, installing/loading operating system software, troubleshooting, maintaining network component integrity, and implementing operating system enhancements to improve reliability and performance. Due to federal contract requirements, United States citizenship and an active TS/SCI security clearance and polygraph are required.
Requirements
- Must be a US Citizen
- Must have TS/SCI clearance w/ active polygraph
- Linux, Windows, UNIX, RHEL, Kali, Solaris, Ubuntu, CentOS, Debian, Fedora, Mandriva
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Five (05) years of additional Systems Administration experience on projects with similar processes may be substituted for a Bachelor’s degree.
Nice To Haves
- Level 02 requires five (05) years of direct/relevant experience in programs and contracts of similar scope, type, and complexity is required.
Responsibilities
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Configures and manages UNIX and Windows operating systems
- Installs/loads operating system software
- Troubleshoots, maintains integrity and configures network components
- Implementing operating systems enhancements to improve reliability and performance
Benefits
- Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA
- Dental insurance with 100% employer paid premium
- Vision with 80% employer paid premium
- Employer paid Life insurance 100%
- Employer paid Short-term and Long-term disability 100%
- Annual training, continued education, and professional memberships reimbursement
- Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation
- Annual reimbursement for technology i.e. phones, computers, printers, etc...
- 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)
- Professional development investment and paid time off for training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
