Systems Administrator - Level 01 - FULLY CLEARED with POLYGRAPH REQUIRED
About The Position
The Systems Administrator will provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution. This role involves supporting IT systems, including day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, and mobile devices. The administrator will also support the escalation and communication of status to agency management and internal customers, optimize system operations and resource utilization, and perform system capacity analysis and planning. Key responsibilities include configuring and managing UNIX and Windows operating systems, installing/loading operating system software, troubleshooting, maintaining integrity, and configuring network components, along with implementing operating system enhancements to improve reliability and performance.
Requirements
- Must be a US Citizen
- Must have TS/SCI clearance w/ active polygraph
- Level 02 requires five (05) years of direct/relevant experience in programs and contracts of similar scope, type, and complexity is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Five (05) years of additional Systems Administration experience on projects with similar processes may be substituted for a Bachelor’s degree.
- Linux, Windows, UNIX, RHEL, Kali, Solaris, Ubuntu, CentOS, Debian, Fedora, Mandriva
Responsibilities
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc,
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with Implementing operating systems enhancements to improve reliability and performance.
Benefits
- Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA
- Dental insurance with 100% employer paid premium
- Vision with 80% employer paid premium
- Employer paid Life insurance 100%
- Employer paid Short-term and Long-term disability 100%
- Annual training, continued education, and professional memberships reimbursement
- Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation
- Annual reimbursement for technology i.e. phones, computers, printers, etc...
- 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)
- Professional development investment and paid time off for training
- Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get-Togethers
- Leadership Team engagement and mentorship
- Performance Recognition Program
- Complimentary branded apparel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
