Systems Administrator

Frontier Behavioral Health•Spokane, WA
•$30 - $37•Onsite

About The Position

Frontier Behavioral Health is seeking a Systems Administrator to maintain, monitor, and support the organization’s IT infrastructure. The role helps ensure the reliability, security, and performance of servers, networks, and systems that support daily business operations. Work is generally performed in an office setting, with possible work outside the office and travel to outside areas. The position participates in a rotating 24/7 on-call schedule, approximately one week every eight weeks, and may also receive occasional after-hours escalations. The starting pay is $30.42 per hour; the stated pay range is $30.42–$37.03 per hour.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
  • At least 3 years of experience in systems administration.
  • Strong knowledge of Windows Server administration.
  • Experience with the Hyper-V virtualization platform.
  • Familiarity with PowerShell scripting.
  • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP.
  • Experience with backup and disaster recovery solutions.
  • Experience with Cisco Duo.
  • Knowledge of security protocols and best practices.
  • Familiarity with Microsoft Intune.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills, including the ability to explain technical issues to non-technical staff.
  • Ability to work independently and manage multiple priorities.
  • Attention to detail and commitment to system reliability and security.
  • Ability to work independently and as a team player.
  • Availability to participate in the rotating on-call schedule and respond to after-hours escalations.

Nice To Haves

  • CompTIA Server+ certification.
  • Microsoft Certified: Windows Server certification.
  • Experience with cloud platforms such as AWS and Azure.

Responsibilities

  • Install, configure, and maintain Windows servers, operating systems, and enterprise applications.
  • Monitor system performance, troubleshoot issues, and resolve outages to minimize downtime.
  • Manage user accounts, permissions, and access control across systems, including Active Directory and LDAP.
  • Manage and maintain group policies.
  • Perform regular system backups, disaster recovery testing, and patch management.
  • Implement and maintain security best practices, including antivirus, endpoint protection, and vulnerability scanning.
  • Manage cloud infrastructure, including AWS and Azure provisioning and scaling.
  • Document system configurations, procedures, and troubleshooting guides.
  • Provide tier 2/3 technical support and escalate end-user issues as needed.
  • Collaborate with IT and development teams on infrastructure projects and upgrades.
  • Ensure compliance with data protection and regulatory requirements.
  • Participate in a rotating 24/7 on-call schedule and respond to critical system emergencies during assigned periods.
  • Respond in a timely manner to on-call and after-hours escalations, assess issues, provide technical support or troubleshooting, and escalate to additional resources when necessary.
  • Perform other duties as assigned.

Benefits

  • Paid time off; employees accrue up to 26 days in the first year of employment.
  • Nine paid federal holidays.
  • Extended Sick Leave and Paid Sick and Safe Time.
  • Some positions qualify for a compressed workweek option that may provide up to 26 additional days off per year.
  • Medical, dental, and vision coverage.
  • 403(b) retirement plan with a standard 3% employer contribution plus an additional 3% employer match.
  • Flexible Spending Accounts.
  • Company-paid life insurance beginning the first of the month following six months from the hire date.
  • Signing bonus.
  • No-cost licensure supervision for employees pursuing clinical licensure.
  • Federal and State Loan Forgiveness Program for qualifying programs.
  • Reimbursement of the license or certification application fee required for the position.
  • Free Employee Assistance Program.
  • Staff discounts at various Frontier Behavioral Health partners in Spokane.
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