Systems Administrator

CHERVON NORTH AMERICA INC•Naperville, IL

20d•$60,000 - $75,000•Onsite

About The Position

The Systems Administrator supports the day-to-day IT operations of Chervon North America. Working with the IT team, this role manages and maintains network, server, storage, and disaster recovery systems, ensures reliable performance, and provides technical support across company offices. The position also supports cloud-based solutions, corporate desktop support, and audio/visual systems, while helping team members develop their technical knowledge. The role includes 24x7 on-call operational support and management of digital and physical assets in accordance with IT and Finance guidelines. Chervon North America operates in a casual and fun environment. Its North American headquarters is in a state-of-the-art LEED-certified facility with a café, gym, outdoor terrace, landscaped patio, ergonomic height-adjustable desks, and open collaborative spaces. Minimal domestic and international travel may be required.

Requirements

Bachelor’s degree in computer science, information systems, or a related field, or an equivalent combination of education and experience.
At least two years of experience in systems administration or a comparable IT infrastructure environment.
Advanced knowledge of networking technologies, protocols, and concepts, including TCP/IP, DHCP, and DNS, and ability to troubleshoot connectivity and performance issues.
Proficiency configuring, administering, maintaining, and troubleshooting firewalls, switches, and Microsoft Windows and Linux server operating systems.
Strong working knowledge of VMware virtualization technologies, including vCenter and ESXi.
Strong working knowledge of Microsoft Azure and AWS cloud platforms, storage area networks, backup and recovery technologies, and system monitoring.
Strong analytical, problem-solving, prioritization, and multitasking skills, including the ability to manage multiple technical issues in a high-pressure environment.
Strong communication and interpersonal skills, including the ability to build trust and collaborate effectively with internal clients and team members.
Strong work ethic and commitment to excellence.

Nice To Haves

Experience developing, implementing, and testing disaster recovery plans.

Responsibilities

Design and implement new solutions and improve the resilience of the current environment.
Monitor network performance, troubleshoot network problems and outages, and schedule upgrades to optimize the network.
Investigate data network faults in local and wide area environments using information from multiple sources.
Secure network systems by establishing and enforcing policies and defining and monitoring access.
Support and administer firewall environments in line with IT security policy.
Upgrade data network equipment to the latest stable firmware releases.
Configure routing and switching equipment and wireless access points.
Manage the VMware and Microsoft Windows server and Exchange-Hybrid environment, including Active Directory Services (on-premises and Azure AD) and Microsoft Windows Servers, and support and optimize patch strategies.
Manage and support enterprise data center backup operations and disaster recovery planning and testing.
Audit, monitor, and optimize systems to achieve and maintain maximum performance.
Develop recommendations to support hardware and system software planning and budgeting.
Support and implement cloud-based solutions, including Microsoft 365, Microsoft Azure, cloud backup and recovery services, and collaboration tools.
Lead and coordinate corporate desktop support activities.
Deploy and support audio/visual systems.
Share technical knowledge, best practices, and experience to support the development of other team members.
Provide 24x7 on-call support, including troubleshooting, incident notification and resolution, problem management, post-mortem analysis, and root cause identification.
Manage digital and physical assets in accordance with IT and Finance guidelines.