MSP Systems Administrator - On-Site in Huntington Beach
About The Position
CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Systems Administrator. In this role, you will design, implement, and maintain the server and network infrastructure for our diverse client base. If you're technically sharp, thrive in a fast-paced environment, and enjoy owning complex systems from end to end, we'd like to meet you. To succeed, you should have a strong problem-solving mindset, deep technical expertise across server and network environments, and the ability to communicate clearly with both technical peers and non-technical clients. Ultimately, you will ensure the stability, security, and performance of client infrastructure while delivering exceptional service.
Requirements
- 4–6 years of experience in a systems administration or infrastructure role, preferably in an MSP environment
- Microsoft certifications (MCSA, AZ-104, MS-102) or equivalent experience required
- Hands-on experience with Windows Server (2016/2019/2022), Active Directory, and Microsoft 365 administration
- Solid understanding of networking fundamentals: switching, routing, firewalls, VLANs, VPN, TCP/IP, DNS, DHCP, QoS, and VoIP
- Experience with virtualization platforms (VMware ESXi, Hyper-V) and cloud platforms (Azure, AWS)
- Familiarity with backup technologies (Datto, Veeam, Acronis) and disaster recovery planning
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
- Ability to manage multiple client environments simultaneously with minimal supervision
- Valid driver's license and reliable transportation required for occasional on-site client visits
- Ability to participate in after hours on-call rotation
Nice To Haves
- Bachelor's Degree or College Diploma in a relevant field preferred
Responsibilities
- Administer and maintain Windows Server environments including Active Directory, Group Policy, DNS, DHCP, and file/print services across multiple client environments
- Deploy, configure, and manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (Microsoft Azure, Microsoft 365)
- Design and implement network infrastructure including switches, routers, firewalls, VPNs, and wireless systems
- Manage and monitor client backup and disaster recovery solutions, ensuring RTO/RPO targets are met
- Lead server provisioning, migrations, upgrades, and decommissions
- Perform proactive monitoring and maintenance of client systems using RMM tools; identify and resolve issues before they impact the client
- Create, maintain, and improve technical documentation and processes
- Provide escalation support for Level I/II technicians and assist with mentoring on complex infrastructure issues
- Audit client environments for security vulnerabilities and compliance gaps; implement remediation plans
- Participate in after-hours on-call rotation and respond to critical infrastructure incidents
- Collaborate with vCIO and project teams to scope, plan, and execute infrastructure projects
- Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services
- Handling escalated issues from customers
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements
- Motivating staff and creating a space where they can ask questions and voice their concerns
Benefits
- Ten paid holidays per year
- Paid time off
- Paid Sick time
- 401(k) with matching
- Health insurance
- Dental insurance
- Vision insurance
- Volunteer time off
- Casual work environment
- Cell phone reimbursement
- Professional development assistance
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
