Systems Administrator

OWA Current Openings•Foley, AL

76d•Onsite

About The Position

This is not a remote position. The Systems Administrator is responsible for the monitoring, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. This role involves installing and upgrading computer components and software, managing virtual servers, and integrating automation processes. The administrator will troubleshoot hardware and software errors, provide documentation and technical specifications, and perform regular backup operations. Additionally, they will lead desktop and helpdesk support efforts, develop IT equipment usage policies, and provide outstanding guest and team member service. Maintaining a detailed inventory of computing equipment, ensuring confidentiality, and providing timely reports are also key aspects of this role. The Systems Administrator must effectively work under established time and cost constraints, assist in safeguarding company assets, and perform duties with minimum supervision.

Requirements

Must have a high school diploma or GED, or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Five (5) years' systems administration technical work experience in a professional/structured paid position with a recognized company
Working knowledge of virtualization, VMWare, or equivalent
Strong knowledge of Windows Server environments
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
Must have and maintain valid state-issued operator driver’s license
Willing to work odd and irregular hours including nights, weekends, and holidays
Ability to work well in a team environment
Strong written and vocal communication skills

Nice To Haves

System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus

Responsibilities

Monitoring, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to Management for planning and implementing new IT infrastructure or upgrades
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts to ensure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
Develop and maintain IT equipment usage policies for guests and team members
Provide outstanding guest and team member service while performing the assigned duties, including interpreting and conveying information, answering questions, and assisting guests, vendors, and associates with IT issues and concerns while at OWA
Maintain a detailed inventory of all computing equipment and its current availability or status
Maintain a high degree of confidentiality in performing all aspects of their assigned responsibilities
Provide a variety of accurate and timely reports, logs, and forms, as required by Management
Ensure that the workplace remains safe through the training, mentoring, and use of the established policies, procedures, and guidelines
Effectively and efficiently work under established time and cost constraints to meet requested deadlines for all computing set-ups, connections, repairs and all other work-related projects
Assist in protecting and safeguarding all company assets
Perform duties with minimum supervision and make good judgement calls for system issues
Other duties and responsibilities as assigned