Systems Administrator

Pinnacle Treatment Brand•,

61d

About The Position

At Pinnacle Treatment Centers, technology is more than infrastructure. It is a critical part of helping individuals, families, and communities access life-changing treatment and recovery services. As one of the nation's leading providers of substance use disorder treatment, Pinnacle Treatment Centers operates a growing network of treatment facilities across multiple states, serving thousands of patients every day. Behind that mission is a dedicated technology team responsible for keeping our systems secure, connected, innovative, and operational. We are seeking an experienced Systems Administrator with strong Microsoft 365 expertise to help drive our cloud-first technology strategy, strengthen cybersecurity, and support the systems that enable our teammates to make recovery possible every day. This is not a traditional help desk or maintenance role. As a Systems Administrator, you will serve as a subject matter expert for Microsoft 365 technologies and play a key role in modernizing and optimizing enterprise technology platforms, leading cloud administration and automation initiatives, driving cybersecurity best practices, supporting identity and access management, and managing enterprise collaboration tools used across the organization. You will be working with innovative Microsoft technologies including Entra ID, Intune, Defender, Purview, Teams, Exchange Online, SharePoint Online, and OneDrive. You will influence technology decisions that impact thousands of teammates across a multi-state healthcare organization. For technology professionals who enjoy solving complex problems, automating processes, improving security posture, and working in a Microsoft-centric environment, this role offers tremendous opportunity for growth and impact.

Requirements

Bachelor's degree in Information Technology or related field, or equivalent professional experience.
Minimum of 5 years of systems administration experience.
Minimum of 3 years managing and administering Microsoft 365 environments.
Experience supporting enterprise cloud collaboration and identity platforms.
Strong expertise with Microsoft 365 Administration, Microsoft Entra ID (Azure AD), Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
Advanced PowerShell scripting and automation experience.
Strong understanding of cloud technologies, identity management, and Microsoft best practices.

Responsibilities

Serve as a key administrator and technical expert for Pinnacle's Microsoft 365 environment, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Microsoft Entra ID (Azure AD).
Manage and enhance Multi-Factor Authentication (MFA), Conditional Access Policies, Identity Protection, Data Loss Prevention (DLP), Microsoft Purview Compliance Solutions, Role-Based Access Controls (RBAC), and Microsoft Defender Security Tools.
Develop PowerShell automation scripts.
Streamline administrative processes.
Enhance provisioning and lifecycle management.
Improve operational efficiency through automation and standardization.
Support continuous improvement initiatives throughout the technology environment.
Manage Microsoft 365 licensing and capacity planning.
Participate in network and infrastructure projects.
Support complex technical escalations.
Lead feature rollouts and technology updates.
Develop documentation, governance standards, and technical procedures.
Participate in on-call support rotations and scheduled maintenance activities when needed.