Systems Administrator

Tohono O'odham Nation Healthcare•Sells, AZ

About The Position

Under limited supervision, the Systems Administrator supports departments and ensures systems administration and network services operate effectively and efficiently for end users. Work is normally reviewed upon completion for compliance with organizational and departmental goals, policies, and procedures. Major activities follow procedures or guidelines that allow flexibility in choosing methods, setting priorities, and planning and coordinating projects. The position may require temporary relocation to other TONHC facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. The role may also require travel throughout the internal and external boundaries of the Nation, extended hours, and varied work schedules.

Requirements

Bachelor's degree in Computer Science or a related field and three years of work experience in system administration, computer operations, or system networks; or an equivalent combination of training, education, and work experience demonstrating the ability to perform the duties.
Knowledge of Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, and tribal laws, regulations, and requirements.
Knowledge of information systems, technologies, and applications.
Knowledge and skill in Windows, Microsoft Office, Microsoft NT, telecommunications hardware, and other applications.
Knowledge of Local Area Network (LAN) and/or Wide Area Network (WAN) hardware and software.
Knowledge of computer languages, mainframe languages, and databases.
Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
Skill in operating word-processing, spreadsheet, and database software.
Skill in system troubleshooting and problem-solving.
Skill in programming with Visual Basic, COBOL, and HTML.
Skill in reviewing and analyzing complex technical manuals or journals.
Skill in providing superior customer service to external and internal customers.
Ability to establish and maintain positive and effective working relationships with employees and the general public.
Ability to exercise independent judgment and maintain privileged confidential information.
Ability to communicate efficiently and effectively verbally and in writing.
Ability to work independently and meet strict timelines.
Ability to travel throughout the internal and external boundaries of the Nation.
Ability to work extended hours and various work schedules.
A criminal background check is required upon recommendation for hire, including a 39-month Motor Vehicle Record.
May be required to possess and maintain a valid driver's license, with no DUIs or major traffic citations within the last three years.
If required to operate program vehicles, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit.
Depending on departmental needs, incumbents may be required to demonstrate fluency in both Tohono O'odham and English as a condition of employment.

Responsibilities

Maintain network security and performance.
Establish directory structures, network security, and disk-space allocation.
Set up user accounts according to established policies, procedures, and restrictions.
Troubleshoot network, hardware, and software problems and resolve network connectivity issues.
Track problems and issues through resolution.
Set up phone lines, modems, controllers, and terminals as needed.
Assess new software and hardware products that could improve network performance or expand network services.
Implement disaster recovery plans, run system backups, and conduct disaster recovery operations.
Develop procedural documentation or policies as needed and train end users on systems and equipment.
Prepare reports and recommendations to optimize the efficiency of equipment and systems in accordance with departmental needs.
Maintain inventories of equipment, materials, systems, and applications.
Keep current with new technologies and principles through research, professional events, publications, professional networks, societies, and consultation with representatives of contracting agencies and related organizations.
Perform other job-related duties as assigned and contribute to a team effort.