Systems Administrator

John H. Carter Company, Inc.•St. George, LA

74d

About The Position

The Systems Administrator will be responsible for creating and restoring system backups, database backups, and system configurations to support daily operations. This role involves supporting the email system in a hybrid environment (On-Premises and Online), including migration, maintenance, backup, and restore. The administrator will maintain and support both virtual and physical environments, as well as install, maintain, and support signage, antivirus, trouble call ticketing systems, and error reporting systems. The position requires maintaining and monitoring modified Tier 2 Data Center and remote office equipment, providing telephone system support, scripting, and troubleshooting. Responsibilities also include scheduling and installing patches, upgrades, and firmware updates for all company IT equipment. The role involves designing, configuring, and installing new servers (Physical & Virtual) with necessary software components, as well as designing, configuring, and installing WAN, LAN, WIFI, Site-to-site VPNs, and firewalls network software/hardware, followed by monitoring, troubleshooting, and repair. Additionally, the administrator will configure and size UPS for branch offices and server rooms, including troubleshooting and battery replacement. The position requires making recommendations and upgrades for remote office equipment and network configurations, documenting administration and security processes, and creating/updating company IT Department policies and procedures documents. The Systems Administrator will provide technical support and troubleshooting for IT supported software products and equipment, ensuring the good operation of the company’s IT department per operating procedures, standards, policies, and practices. Regular and predictable attendance is essential, with occasional after-hours and overtime work required. This role is not eligible for Visa sponsorship/assistance.

Requirements

Regular and predictable attendance is essential for this position.
Occasional after hours and overtime work.

Responsibilities

Create and restore system backups, database backups, system configuration to support daily operations.
Support email system both On-Premises and Online in a hybrid environment. Migration, maintenance, backup and restore as necessary.
Maintain and support both virtual and physical environments.
Install, maintain and support: signage, antivirus, trouble call ticketing system and error reporting systems.
Maintain and monitor modified Tier 2 Data Center and remote office equipment.
Telephone system support, scripting and troubleshooting.
Scheduling and installation, patches, upgrades, firmware updates for all company IT equipment.
Design, configure, and install new servers (Physical & Virtual) along with necessary software components.
Design, configure and install WAN, LAN, WIFI, Site-to-site VPNs and firewalls network software/hardware. Upon completion monitor, troubleshooting and repair.
Configure and size UPS for branch offices, server room, including troubleshooting and batteries replacement.
Make recommendations, upgrades as appropriate, for remote office equipment and network configurations.
Document administration and security processes. Create and update company IT Department policies and procedures documents.
Provide technical support and troubleshooting for IT supported software products and equipment.
Ensure the good operation of the company’s IT department per operating procedures standards, policies and practices; and other tasks as directed by the IT Manager.
Regular and predictable attendance is essential for this position.
Occasional after hours and overtime work.