Remote Sr. Systems Administrator

Nesco Resource•Portland, ME

4d•Remote

About The Position

The IT Corporate System Administrator assists in developing, implementing, and maintaining corporate infrastructure operations standards, technologies, processes, and procedures. As part of the IT Infrastructure Operations team, the role works collaboratively to support business needs and respond rapidly, while contributing to initiatives that consolidate disparate systems and improve service and experience levels. The position also assists with developing the Infrastructure & Operations strategy in alignment with the overall IT strategy. The role is responsible for the reliable operation and administration of Microsoft 365 services, including Teams, SharePoint, OneDrive, Exchange, and Office 365, as well as other collaboration tools such as Zoom, Adobe, Lucid, NinjaOne, and Smartsheet. It leads improvement projects for existing tools and implements new solutions to support evolving technical needs. The position also administers and governs the Microsoft Power Platform, supports secure administration and engineering of agentic AI solutions and AI agents, and applies Microsoft 365 eDiscovery knowledge to legal, compliance, investigation, and information governance needs.

Requirements

Associate degree in Information Systems, Computer Science, or Computer Technology, or equivalent years of relevant work experience.
A minimum of 5 years of related work experience is commonly required to meet the expectations of the position.
Experience with advanced administration of Microsoft Office 365, including Exchange, SharePoint, OneDrive, Teams, Azure AD, and related technologies.
Experience administering and governing Microsoft Power Platform, including environment strategy, Dataverse, connectors, data loss prevention policies, tenant settings, capacity, security roles, managed environments, and application lifecycle management.

Nice To Haves

Microsoft certifications.

Responsibilities

Administer and improve email services, including Exchange Online, and Office Applications, including Office 365, Teams, OneDrive, and SharePoint.
Administer, govern, secure, manage environments, and provide operational support for Microsoft Power Platform, including Power Apps, Power Automate, Power Pages, Dataverse, and the Power Platform Center of Excellence toolkit.
Administer and support agentic AI platforms and AI agents, including identity and access, environment controls, connectors, data permissions, lifecycle management, monitoring, security, governance, and solution engineering.
Administer and support Microsoft Purview eDiscovery capabilities, including case management, preservation, search, collection, review, export, permissions, and auditability; coordinate with Legal, Compliance, Privacy, and Security stakeholders.
Improve the security and reliability of team-owned products, including Microsoft 365 products, Lucid, and Smartsheet.
Implement and administer email security using Proofpoint solutions.
Provide basic networking and Active Directory functionality related to existing tools and customer needs.
Collaborate with cross-functional teams to support and troubleshoot Level 2 and Level 3 problems.
Lead and support projects to improve and enhance existing solutions and implement new solutions.
Support system monitoring to maintain a reliable and proactive system environment.
Manage account administration for new users and existing users requiring license additions.
Provide high-level training and education for end users on Office 365 and other collaboration tools.
Manage incidents and requests to meet or exceed identified SLA targets.
Perform other duties as needed or required.