Systems Administrator

MIT Lincoln Laboratory•Lexington, MA

67d•$80,800 - $105,100•Onsite

About The Position

The Intelligence, Surveillance and Reconnaissance and Tactical Systems Division conducts research and development into advanced sensing concepts, signal and image processing, high performance computing, networked sensor architectures, and decisions sciences. This work is focused on development and implementation of advanced sensors for surface, undersea, air, and space surveillance capabilities. The Intelligence, Surveillance and Reconnaissance and Tactical Systems Division is seeking a Systems Administrator (IC2) to support research and enable multiple IT technical operational initiatives that improve the performance and effectiveness of the Division in alignment with strategic priorities and objectives of MIT Lincoln Laboratory and Research Groups. The candidate requires competency in the execution of computer system solutions, including provisioning, configuration, and management of Windows, Mac OS, and a variety of hardware platforms, while ensuring compliance with DoD IT security requirements, and procedures; CMMC, RMF, DFARS, STIG. The candidate will need strong communication skills to work effectively with users and leadership in problem assessment, troubleshooting, and apply appropriate technical skills or vendor methodologies to resolve issues successfully. Qualified candidates must be able to maintain computer hardware, software, and networks for a variety of operating systems and provide desktop support as part of a larger IT team. The Systems Administrator will coordinate with resources from the Division, Digital Solutions Department, Security Services, and other sections of the organization to execute creative technical solutions to complex IT problems, and must be comfortable working independently. This is a full-time position with 40 hours per week on-site anticipated. Candidates with prior experience with DoD systems are encouraged to apply.

Requirements

Applicant must have highly effective verbal and written communication skills, proven experience working in a team environment, and the ability to complete assignments independently with minimal supervision
Demonstrated strong knowledge and experience with Windows/Mac System Administration
Ability to troubleshoot technical issues in servers, networking and storage
Knowledge of network connectivity and LAN, WAN protocols and principles
Operating Systems: Windows, OSX, IOS
Software/applications: SAP, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook), Active Directory, VMware
Implement administration and service accounts, maintain system documentation, tune system performance, install and maintain system-wide software and allocate mass storage space
Evaluate and make recommendations for hardware and software purchases
Experience with system imaging and provisioning tools across varied hardware platforms
Ability to diagnose, and resolve hardware, software, and networking problems
Remediate security vulnerabilities to maintain compliance with policies and procedures
Experience with Active Directory, organization/group policy, DNS, DHCP, and Kerberos
Familiarity with DoD IT security frameworks: RMF, DFARS, CMMC, STIG
General experience with collaboration tools such as Confluence, Jira, Zoom, MS Teams, and SharePoint
Strong verbal and written communication skills; ability to work both independently and as part of a team
Experience providing direct end-user support and troubleshooting
Bachelor’s degree with 2 yrs. exp. or Associate’s degree with 4 yrs. exp. and degree in Computer and Information Science, Computer Engineering, Information Systems preferred or related field. Degree can be substituted if the incumbent has minimum of 5 years’ experience.
Selected candidate will be subject to a pre-employment background investigation and will obtain and maintain a Secret clearance to start but must be willing and able to obtain and maintain a Top Secret level DoD security clearance with compartmented program eligibility in the future.
Applicant must have or obtain 8570 level 2 or higher compliance within 6 months.

Nice To Haves

Proficiency with PowerShell or command-line scripting
Experience with VMware and virtual infrastructure management
Familiarity with SAP, Microsoft Office Suite, and SharePoint
Experience remediating security vulnerabilities to maintain policy compliance
Candidates with prior experience with DoD systems are encouraged to apply.

Responsibilities

Provide direct, hands-on IT and desktop support to Division Office staff, serving as their primary point of contact for hardware, software, and troubleshooting needs
Support broader Division IT and security initiatives, and assist with IT needs across the Groups within the Division as time and priorities allow
Install, configure, and administer Windows and Mac OS environments across client/server, virtual infrastructure, network, and data storage systems
Set up and maintain the security and integrity of systems and networks; install and maintain software and IT tools supporting Laboratory research
Perform system auditing, hardening, and firewall configuration to maintain compliance with DoD security policies
Implement and manage administrative and service accounts; maintain system documentation; tune system performance; manage storage allocation
Evaluate and recommend hardware and software purchases
Develop and maintain technical and operational documentation to support continuous improvement of the computing environment
Participate in knowledge-sharing activities to strengthen overall IT team capability
Supports Division 10 IT and security initiatives and collaborates and supports Group IT needs throughout the Division where needed
Setup and maintain the integrity and security of systems and networks, install, maintain and administer new software and IT tools to support the Lab Research
Provide system administration, install, configure, and manage Mac and Windows-based environments in client/server, virtual infrastructure, network and data storage capacities
System auditing, hardening and firewall configurations