Systems Administrator

John H. Carter Website•Baton Rouge, LA

13d•Onsite

About The Position

The Systems Administrator is responsible for ensuring the good operation of the company’s IT department per operating procedures standards, policies and practices. This role involves a wide range of duties including system backups, email support, server and network maintenance, technical support, and policy documentation. Occasional after-hours and overtime work may be required. This position is not eligible for Visa sponsorship.

Requirements

Regular and predictable attendance is essential.
Ability to work occasional after hours and overtime.

Responsibilities

Create and restore system backups, database backups, and system configurations to support daily operations.
Support the email system, both On-Premises and Online in a hybrid environment, including migration, maintenance, backup, and restore.
Maintain and support both virtual and physical server environments.
Install, maintain, and support signage, antivirus software, trouble call ticketing systems, and error reporting systems.
Maintain and monitor modified Tier 2 Data Center and remote office equipment.
Provide telephone system support, scripting, and troubleshooting.
Schedule and perform installations, patches, upgrades, and firmware updates for all company IT equipment.
Design, configure, and install new servers (Physical & Virtual) along with necessary software components.
Design, configure, and install WAN, LAN, WIFI, Site-to-site VPNs, and firewall network software/hardware.
Monitor, troubleshoot, and repair network and server issues upon completion of installations.
Configure and size UPS for branch offices and server rooms, including troubleshooting and battery replacement.
Make recommendations for upgrades to remote office equipment and network configurations.
Document administration and security processes.
Create and update company IT Department policies and procedures documents.
Provide technical support and troubleshooting for IT supported software products and equipment.
Ensure the good operation of the company’s IT department per operating procedures standards, policies and practices.
Perform other tasks as directed by the IT Manager.