Intermediate Level Systems Administrator

SRI Resources•Orlando, FL

3d•Remote

About The Position

SRI Resources is recruiting an Intermediate Level Systems Administrator for a major organization in Orlando, Florida. The position is fully remote, and candidates must be located in the United States; Florida is preferred. This is a 12-month contract opportunity. The Systems Administrator coordinates the day-to-day administration, troubleshooting, and maintenance of enterprise server systems. The role provides support and configuration for servers hosting the organization’s packaged and custom applications, and supports enterprise-class systems serving a range of business needs. The administrator communicates with end users, peers, and management to provide technical support and resolve issues. The role also involves implementing and maintaining server systems, planning projects in response to customer requirements and vendor recommendations, documenting and improving processes, coordinating with vendors and on-site personnel, and mentoring technicians. Other job-related duties may be assigned.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
At least 3 years of IT work experience.
High level of expertise supporting multiple enterprise-class systems and environments.
3–5 years of experience maintaining routers, switches, or wireless devices.
Experience deploying and maintaining Microsoft operating systems, preferably versions 2016–2022.
Experience deploying and maintaining Linux operating systems, preferably RHEL 8.
Experience supporting and maintaining Microsoft SQL Server.
Experience supporting and maintaining MySQL.
Strong interpersonal and customer service skills.
Excellent verbal and written communication skills.
Demonstrable skills in server-systems support and troubleshooting methodologies.
Ability to demonstrate initiative, exercise good judgment, and exhibit business-savvy orientation.
Strong conceptual, analytical, judgment, and communication abilities.
Thorough knowledge of current technology solutions for the Internet, handheld devices, personal computers, and networks.
Experience working in team settings, communicating clearly, collaborating on projects, and contributing to a positive team dynamic.
Ability to collaborate with colleagues, share knowledge, and support team members to complete projects successfully.
Ability to communicate and collaborate with multiple teams and departments to ensure project alignment and success.
Must be located in the United States; Florida is preferred.

Nice To Haves

Microsoft Certified: Windows Server Hybrid Administrator certification.
Red Hat Certified System Administrator (RHCSA) certification.
CompTIA Network+ certification.
Nutanix Certified Professional – Multi-cloud Infrastructure (NCP-MCI) certification.
Microsoft Certified: Azure Fundamentals certification.
Experience with Microsoft operating systems from 2016–2022.
Experience with Linux, preferably RHEL 8.

Responsibilities

Administer server systems and support their continued operation through physical inspections and proactive review of application logs and system consoles.
Research warnings, errors, and reported issues to identify root causes; prepare action plans; participate in peer reviews; and document, test, and implement solutions.
Revise and streamline processes as needed.
Respond to requests and incidents in the designated problem-management queue.
Coordinate support and repair efforts with vendors and on-site personnel.
Implement new server systems according to documented plans and published change-control processes.
Mentor and train technicians and promote knowledge-sharing.
Document new processes and update existing documentation.
Develop recommendations to enhance support-service approaches.
Develop and manage effective working relationships with other departments, groups, and personnel.
Design and plan project implementations based on customer requirements, best practices, and vendor recommendations.
Provide status report updates for current projects at least biweekly.
Meet professional obligations through efficient work habits, including meeting deadlines, honoring schedules, and coordinating resources and meetings effectively and in a timely manner.
Perform other job-related duties as required.