Systems Administrator Intermediate – TS/SCI required

General Dynamics Information Technology•Fort Belvoir, VA
•$79,613 - $107,711•Onsite

About The Position

GDIT is hiring a Systems Administrator Intermediate to support the Army Intelligence mission by securing enterprise systems and advancing future capabilities. The role administers desktop and server systems connected to local- and wide-area networks and supports the implementation, troubleshooting, maintenance, monitoring, and problem resolution of client, server, storage, network, and mobile devices. The position is based on-site at the customer location in Fort Belvoir, Virginia, with travel as needed to support mission objectives. The administrator installs and upgrades operating systems and layered software, schedules work in accordance with IT policies, manages UNIX and Windows operating systems, and maintains application software. The role includes monitoring and tuning systems, managing backups and archives, conducting hardware and software audits, maintaining configuration records and documentation, and developing standard operating procedures. The administrator also provides Tier 1 and Tier 2 support, troubleshoots complex hardware and software issues, supports major hardware problem resolution and deployments, and integrates new technologies and migrations. The position requires an associate’s degree, at least seven years of related experience, a current TS/SCI clearance, and required DoD 8570/8140 certifications. A Computing Environment certification such as MSCA 2016 or Microsoft Azure Administrator is required, with full AZ-104 certification to be obtained within 180 days from the start date. The role may involve moderately strenuous activities, including lifting IT hardware, reaching, bending, and kneeling to connect cables. A CI polygraph may be required for specific positions.

Requirements

  • Associate’s degree.
  • At least 7 years of related experience.
  • Must currently possess a Top Secret/SCI security clearance.
  • U.S. citizenship is required in the job qualifications section.
  • Advanced troubleshooting skills for IT systems and infrastructure.
  • Ability to provide detailed analysis and feedback to agency management and customers regarding escalated tickets.
  • Comprehensive knowledge of IT infrastructure components, operating systems, and application software.
  • DoD 8570.01-M IAT Level II/8140 Computing Environment certification, as determined by the Program Manager, is required before supporting the contract.
  • IAT II 8570/8140 baseline certification: Security+ or equivalent.
  • Computing Environment certification: MSCA 2016, Microsoft Azure Administrator, or equivalent; full AZ-104 Microsoft Azure Administrator certification must be obtained within 180 days from the start date.
  • Daily on-site support at the customer location.
  • Willingness and ability to attain a CI polygraph for specific positions as required.
  • Ability to perform potentially moderately strenuous activities, including lifting IT hardware, reaching, bending, or kneeling to connect cables.
  • Willingness to travel as needed to support mission objectives.

Responsibilities

  • Install and upgrade operating systems and layered software packages, scheduling installations and upgrades in accordance with established IT policies and procedures.
  • Troubleshoot, isolate, and resolve complex hardware and software issues involving applications, operating systems, hardware, and network infrastructure, collaborating with team members and agency customers.
  • Monitor and tune systems for optimum performance, ensure data recoverability through backup and archive processes, and develop and promote standard operating procedures.
  • Conduct routine hardware and software audits, manage IT system infrastructure, and maintain a database or library of hardware and software configurations and supporting documentation.
  • Administer desktop and server systems connected to local- and wide-area networks, including account monitoring, security updates, and operating system installations.
  • Support IT systems implementation, troubleshooting, and maintenance.
  • Monitor day-to-day operations and resolve problems across client, server, storage, network, and mobile devices.
  • Deliver Tier 1 and Tier 2 support, identify and diagnose problems, resolve issues, and escalate complex matters.
  • Configure and manage UNIX and Windows operating systems and install and maintain operating system and application software.
  • Improve operating system performance and reliability by implementing upgrades and optimizing configurations.
  • Support hardware problem resolution and deployment, remaining actively involved in resolving major issues.
  • Integrate new technologies into existing systems and manage transitions and migrations.
  • Travel as needed to support mission objectives.

Benefits

  • Comprehensive benefits and wellness packages.
  • 401(k) plan with company match.
  • Competitive pay.
  • Paid time off, including vacation, sick and personal time, holidays, and various leave plans.
  • Medical plan options, some with Health Savings Accounts.
  • Dental plan options.
  • Vision plan.
  • Disability benefits, including short- and long-term disability.
  • Life insurance and other insurance offerings, including accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
  • Full flex work weeks where possible.
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