Systems Administrator

Tarc • Louisville, KY

25d • $0 - $80,000

About The Position

The Systems Administrator helps ensure the stability, security, and performance of TARC’s technology infrastructure. The role manages and supports servers, networks, operating systems, virtual desktop infrastructure, and core business applications. Work includes monitoring system performance, carrying out maintenance and updates, troubleshooting technical issues, administering user accounts and access controls, and maintaining backup and disaster recovery procedures.

The Systems Administrator collaborates with cross-functional teams to support ongoing operations, improve system reliability, and implement technologies aligned with TARC’s goals. The position also supports end users, documents technical procedures, assists with IT procurement and asset management, and participates in an after-hours on-call rotation. Work is primarily in a professional office environment, with occasional work in data centers or wiring closets and physical handling of computer equipment.

Requirements

• Bachelor's degree from an accredited four-year college or university, with major coursework in a closely related field, or an equivalent combination of related education and experience. The stated equivalency does not replace high school diploma or GED, licenses, or certifications.
• Three years of experience administering and supporting virtualized server and desktop environments, terminal services, and enterprise applications across cloud-hosted and on-premises platforms.
• Strong knowledge of Microsoft 365 administration, including Teams, SharePoint, and OneDrive, and experience managing user access, security settings, and collaboration tools.
• Experience supporting and maintaining Virtual Desktop Infrastructure (VDI) environments.
• Proficiency with virtualization platforms such as VMware or Hyper-V, including deployment, configuration, resource management, and performance monitoring.
• Understanding of Storage Area Networks (SANs), including configuration, troubleshooting, and capacity planning.
• Familiarity with Microsoft SQL Server, including installation, configuration, backups, and basic query or performance insight.
• Working knowledge of Cisco networking technologies, including switch configuration, VLANs, and network troubleshooting.
• Ability to perform system monitoring, patching, updates, and routine maintenance across virtualized and cloud-based environments.
• Ability to observe and interpret information on computer screens, printed materials, and electronic displays, and hear and respond to instructions, alarms, or technical issues in a typical office or data-center environment.
• Strong analytical and problem-solving skills for diagnosing complex system, application, and network issues.
• Excellent customer service skills and the ability to provide responsive, patient, solutions-focused support to end users at all technical levels.
• Effective communication and collaboration skills, including the ability to work across technical and non-technical teams.
• Strong documentation skills, including creating and maintaining system procedures, troubleshooting guides, and technical diagrams.
• Ability to manage and prioritize multiple projects, tasks, and deadlines using sound project management practices.
• Commitment to security best practices, including identity management, access controls, data governance, and endpoint security.
• Self-motivated and adaptable, with the ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Administer, monitor, and maintain operating systems, virtual servers, and VDI environments.
• Install, configure, and support computer systems, virtual machines, Microsoft 365 applications, and related infrastructure.
• Manage software used across the organization, including cloud-hosted and on-premises applications, and ensure functionality, updates, and user access.
• Manage user accounts, roles, and permissions across systems and maintain appropriate access controls and security compliance.
• Troubleshoot hardware, software, network, and application issues, escalating to vendors when necessary.
• Implement and maintain group policies, automation tasks, backups, and disaster recovery procedures.
• Support voice and data communication systems and perform network troubleshooting and configuration.
• Evaluate technologies, recommend improvements, and assist in implementing approved solutions.
• Assist with IT procurement, asset management, and coordination of technology purchases.
• Create and maintain technical documentation and provide training or guidance to end users.
• Participate in the on-call rotation to provide after-hours support.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time