Systems Administrator

Integrated Dermatology • Boca Raton, FL

23d • Hybrid

About The Position

The Systems Administrator is responsible for the day-to-day administration, maintenance, configuration, and support of Integrated Dermatology’s Microsoft 365 ecosystem, endpoint-management platforms, identity services, collaboration tools, and business-critical technology systems. The role is an operational owner of Microsoft 365, Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, Intune, device management, and SaaS platforms supporting corporate users and practice locations. The administrator keeps systems secure, available, properly configured, and aligned with organizational standards, and provides advanced support for escalated technical issues.

Working with Infrastructure Engineers, Security Engineers, Practice Operations Engineers, business stakeholders, vendors, and managed service providers, the Systems Administrator supports user lifecycle management, endpoint and mobile-device administration, identity management, collaboration services, software deployment, licensing, and platform governance. The role also maintains operational documentation, supports technology initiatives and acquisitions, administers platform configurations, improves automation and operational efficiency, and delivers a reliable technology experience for physicians, practice administrators, clinical staff, and corporate employees.

The position supports a geographically distributed, multi-site environment and includes participation in scheduled maintenance and an on-call rotation for critical systems.

Requirements

• At least 4 years administering Microsoft 365, Entra ID, Microsoft Teams, SharePoint Online, Intune, Windows endpoints, identity management, device management, and SaaS platforms in a multi-site environment.
• Associate degree required; equivalent experience may be considered.
• Hands-on experience with Windows 11, Microsoft 365, macOS device support, Entra ID, Intune, Teams, SharePoint, Ubiquiti networking, SonicWall firewalls, and TCP/IP troubleshooting.
• Advanced Microsoft 365 administration experience, including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, mail flow, collaboration services, and governance controls.
• Experience administering Microsoft Intune, Autopilot, MDM, endpoint compliance policies, application deployment, and device lifecycle management.
• Experience administering SharePoint Online permissions, document libraries, site collections, collaboration services, external sharing controls, and governance policies.
• Experience administering Microsoft Teams policies, governance controls, meeting configurations, external access, resource accounts, and collaboration features.
• Experience administering Entra ID, Conditional Access, multifactor authentication, self-service password reset, identity governance, and user lifecycle processes.
• Strong communication and customer-service skills, with the ability to support physicians, practice administrators, corporate departments, executive leadership, and technical teams effectively.
• Experience implementing and supporting enterprise application integrations using Microsoft Entra ID, including SSO, SAML, OIDC, SCIM provisioning, application assignments, lifecycle management, and federation technologies.
• Experience integrating and administering third-party SaaS platforms, including user provisioning and deprovisioning, identity federation, role-based access control, and directory synchronization.
• Strong understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi, firewalls, endpoint management, and identity security.
• Experience supporting geographically distributed users and coordinating with carriers, vendors, and managed-service partners.
• Strong troubleshooting, documentation, prioritization, and communication skills.
• Ability to participate in scheduled maintenance and an on-call rotation for critical systems.

Nice To Haves

• Bachelor’s degree in information technology or a related field preferred.
• Microsoft Endpoint Administrator Associate or Azure Administrator Associate certification preferred.
• CompTIA Network+ or Security+ certification is a plus.

Responsibilities

• Administer SharePoint Online and OneDrive for Business, including site administration, permissions, document libraries, retention settings, sharing controls, storage management, governance standards, and collaboration services.
• Manage Intune configuration, device enrollment, compliance policies, application deployment, patching, endpoint security, and Autopilot processes.
• Administer Exchange Online, including mailbox management, shared mailboxes, distribution groups, mail flow configuration, email security settings, and message tracing.
• Maintain Windows servers, Azure virtual machines, Azure Virtual Desktop environments, backups, DNS, DHCP, certificates, and hybrid connectivity where applicable.
• Provide Tier 2 escalation support, assist with complex technical incidents, and perform root-cause analysis for recurring operational issues.
• Administer Microsoft Entra enterprise applications, including SSO, SAML, OIDC, SCIM provisioning, user-access assignments, application integrations, and identity lifecycle management for approved business applications.
• Support Microsoft 365 governance initiatives, including retention policies, collaboration standards, access reviews, lifecycle management, and platform configuration standards.
• Administer Microsoft Teams policies, voice and meeting configurations, external access, resource accounts, governance, lifecycle management, and troubleshooting.
• Manage employee onboarding, offboarding, account maintenance, licensing assignment, group memberships, shared mailboxes, distribution lists, access requests, and identity lifecycle processes.
• Administer Microsoft Intune and mobile-device-management platforms, including device enrollment, compliance policies, configuration profiles, application deployment, endpoint security baselines, and mobile device lifecycle management.
• Administer and support business applications and SaaS platforms through user provisioning, role assignments, SSO integrations, troubleshooting, documentation, and vendor coordination.
• Develop and maintain basic PowerShell scripts, automation workflows, and administrative processes to improve operational efficiency and reduce manual effort.
• Develop and maintain technical documentation, knowledge base articles, administrative procedures, configuration standards, and operational runbooks.
• Maintain monitoring, alerting, asset inventory, system documentation, access reviews, and operational runbooks.
• Support practice onboarding, technology transitions, vendor coordination, and site remediation activities.
• Execute approved changes using disciplined change control and validate service health after implementation.
• Participate in scheduled maintenance and an on-call rotation for critical systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree