Systems Administrator

BELLWETHER COMMUNITY CREDIT UNION•Manchester, NH

About The Position

The Systems Administrator takes ownership of the organization’s core IT infrastructure, including servers, virtualization, Microsoft 365, identity management, networking, backups, and disaster recovery. The role also contributes to modernizing the environment through infrastructure upgrades, automation, and the transition toward a zero-trust security model. The position supports infrastructure across branches and offices, maintains secure and reliable systems, protects business continuity, coordinates with vendors and service providers, and provides Tier 2 support for escalated infrastructure and network issues. The Systems Administrator is expected to participate in an after-hours on-call rotation and reflect the Credit Union’s core values.

Requirements

  • At least 5 years of experience in systems, infrastructure, or network administration.
  • Hands-on experience with Windows Server, Active Directory, and Microsoft 365, including Entra ID and Exchange Online.
  • Experience supporting virtualization platforms; VMware is preferred.
  • Strong networking knowledge and hands-on experience with Cisco and Meraki equipment.
  • Familiarity with backup and recovery solutions, monitoring tools, and infrastructure security.
  • Scripting or automation experience, preferably with PowerShell, Python, or Power Automate.
  • Strong troubleshooting, documentation, and communication skills.
  • Ability to work collaboratively, manage competing priorities, and participate in an after-hours on-call rotation.

Nice To Haves

  • Experience with hyperconverged infrastructure, zero-trust technologies, SD-WAN, disaster recovery testing, or IT operations in a regulated environment.
  • Industry certifications in networking, Microsoft, VMware, or related technologies.

Responsibilities

  • Administer Windows Server, Active Directory, Microsoft 365, virtualization, storage, and network systems.
  • Support and improve network infrastructure across branches and offices, including Cisco and Meraki technologies.
  • Maintain secure configurations, address vulnerabilities, support incident response, and help ensure system availability.
  • Manage backup and recovery processes, perform restore testing, and support disaster recovery planning and exercises.
  • Contribute to infrastructure upgrades, technology migrations, zero-trust initiatives, and automation projects using PowerShell or similar tools.
  • Coordinate with vendors and service providers, troubleshoot complex issues, and provide Tier 2 support for escalated infrastructure and network problems.
  • Participate in an after-hours on-call rotation.
  • Exhibit and reflect the Credit Union’s core values: People First, Local Focus, Always Learning, Driven with Purpose, and Own Our Outcomes.
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