Systems Administrator

OWA Parks & Resort•Foley, AL

77d•Onsite

About The Position

This position is responsible for the monitoring, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. The role involves installing and upgrading computer components and software, managing virtual servers, and integrating automation processes. Troubleshooting hardware and software errors, providing documentation, performing backup operations, and leading desktop and helpdesk support efforts are key aspects of this role. The Systems Administrator will also be responsible for capacity and storage planning, developing IT equipment usage policies, and providing excellent guest and team member service. Maintaining a detailed inventory of computing equipment, ensuring confidentiality, and generating reports are also required. The role emphasizes working safely, efficiently under time and cost constraints, protecting company assets, and performing duties with minimum supervision and good judgment.

Requirements

High school diploma or GED, or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment.
Must be twenty-one (21) years of age or older.
Five (5) years' systems administration technical work experience in a professional/structured paid position with a recognized company.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of Windows Server environments.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Must have and maintain valid state-issued operator driver’s license.
Willing to work odd and irregular hours including nights, weekends, and holidays.
Ability to work well in a team environment.
Strong written and vocal communication skills.

Nice To Haves

System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.

Responsibilities

Monitoring, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
Installing and upgrading computer components and software, managing virtual servers, and integrating automation processes.
Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Providing documentation and technical specifications to Management for planning and implementing new IT infrastructure or upgrades.
Performing or delegating regular backup operations and implementing appropriate processes for data protection, disaster recovery, and failover procedures.
Leading desktop and helpdesk support efforts to ensure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Responsibility for capacity, storage planning, and database performance.
Developing and maintaining IT equipment usage policies for guests and team members.
Providing outstanding guest and team member service while performing assigned duties, including interpreting and conveying information, answering questions, and assisting guests, vendors, and associates with IT issues and concerns.
Maintaining a detailed inventory of all computing equipment and its current availability or status.
Maintaining a high degree of confidentiality in performing all aspects of assigned responsibilities.
Providing a variety of accurate and timely reports, logs, and forms, as required by Management.
Ensuring that the workplace remains safe through the training, mentoring, and use of established policies, procedures, and guidelines.
Effectively and efficiently working under established time and cost constraints to meet requested deadlines for all computing set-ups, connections, repairs and all other work-related projects.
Assisting in protecting and safeguarding all company assets.
Performing duties with minimum supervision and making good judgment calls for system issues.
Other duties and responsibilities as assigned.