Systems Administrator, Public Safety

Loudoun County Government•Leesburg, VA

6d•Onsite

About The Position

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We’re proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community — that’s The Loudoun Difference. Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction Loudoun County, located just 35 miles west of Washington, D.C., is renowned for its exceptional quality of life, vibrant economy, and rich historical charm. With a unique blend of cultural, recreational, and educational opportunities, Loudoun offers an ideal environment to live, work, and grow. Recognized by Forbes as one of America's Best Large Employers, Loudoun County Government is committed to creating a workplace where employees thrive. Loudoun is recognized for its outstanding commitment to fostering environments where employees can thrive based on various factors, which include atmosphere, salary, diversity, working conditions and workplace environment. Job Summary Do you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County’s Department of Information Technology is currently seeking a Public Safety Systems Administrator. The Public Safety System Administrator position is part of a team that is responsible for end-user and system support of Public Safety infrastructure and applications on a 24/7 basis. This position provides system administration, project management, implementation, end-user documentation, and oversight of the applications and systems supporting the Public Safety end-users. The user base includes Fire/Rescue, Sheriff’s Office, Emergency Communications Center, Adult Detention Center, Purcellville and Middleburg PD, Office of Emergency Management, the Courts, Animal Services, and Commonwealth Attorneys. This position will lead tasks and projects such as troubleshooting outages, deploying software to systems and user devices, and providing technical systems administrative support. This position will also assist with the installation, configuration, operation, and maintenance of system hardware and software. This position will lead projects including upgrades, installations, and migration of systems for the Public Safety agencies. This position will coordinate the change activities of other teams within Information Technology and Public Safety that may impact Public Safety communication systems. (Network, Security, Servers, software updates). As such, it requires leadership capabilities to communicate and challenge all parts of the organization, including Public Safety leaders, directors, and end users to improve operational excellence. The infrastructure supported includes 9-1-1 positions, 50+ applications, VPNs, mobility platform, Mobile Data Terminals, Command center vehicles, and other assets. Through the management of projects along with other technology advancements, will increase service delivery requirements for the Public Safety Communications and Engineering Support Activity. Advancements in technology, such as the availability of Geolocation of callers and responders, situational awareness applications, and interoperability between LMR and Mobile networks, will increase the number of applications to Public Safety users and the resulting support required. This position will be required to be on-call every third week. Hiring salary commensurate with experience.

Requirements

Bachelor's degree with coursework in computer science or related field and four (4) years of related technical work experience, preferably in a government setting or equivalent combination of education and experience.
Knowledge of Public Safety systems and IT networks
Knowledge of Windows Server 2016, 2019
Knowledge of MS Active Directory
Knowledge of SQL databases
Knowledge of IP network routing (VPNs, DNS, DHCP)
Knowledge of IP telephony
Knowledge of Next Generation 911 technologies such as 911 phone switch, CAD, and mapping applications
Knowledge of Motorola P25 Radio networks
Knowledge of VPN applications such as NetMotion
Windows Server administration
Windows Desktop administration
Virtual Desktops administration
VM Ware
Cloud Application support
IP Network routing and design
IP telephony (SIP, VOIP) routing
Communication skills
Leadership
Project management
Ability to configure desktop environments
Ability/understanding of IP networks
Ability to work in a team and manage customer issues
Ability to manage projects, produce schedules, manage vendors
Ability to trouble shoot a wide range of issues, from minor user issues to full network or system outages
Undergo a CJIS/Fingerprint background and DMV check.

Nice To Haves

Previous work with Public Safety systems and IT networks

Responsibilities

Provides system administration, project management, implementation, end-user documentation, and oversight of the applications and systems supporting the Public Safety end-users.
Leads tasks and projects such as troubleshooting outages, deploying software to systems and user devices, and providing technical systems administrative support.
Assists with the installation, configuration, operation, and maintenance of system hardware and software.
Leads projects including upgrades, installations, and migration of systems for the Public Safety agencies.
Coordinates the change activities of other teams within Information Technology and Public Safety that may impact Public Safety communication systems (Network, Security, Servers, software updates).
Manages projects along with other technology advancements to increase service delivery requirements for the Public Safety Communications and Engineering Support Activity.