Systems Administrator Lead
Stater Bros. Markets•San Bernardino, CA
•$110,000 - $137,000•Onsite
About The Position
The Systems Administrator Lead provides leadership, oversight, and direction for the Systems Administration team. This role guides team priorities, ensures successful delivery of infrastructure projects and operational objectives, and serves as senior technical advisor to the Manager, Systems Engineering. The position aligns infrastructure capabilities with business needs, develops team effectiveness, and drives continuous improvement across on-premises and cloud environments.
Requirements
- High school diploma or equivalent required
- 10+ years of experience designing, implementing, and supporting enterprise Windows server environments
- Excellent written and verbal communication skills, with the ability to communicate technical information to both technical and non-technical audiences
- Valid California Driver’s License and maintain a clean driving record suitable for operating company vehicles to transport equipment and travel between store locations
- Expert knowledge of server operating systems, including Windows Server, Red Hat Enterprise Linux, Unix, and related platforms
- Expert knowledge of Microsoft cloud technologies, including Azure, Microsoft 365, Entra ID, Intune, and related administration tools
- Expert-level experience with Azure Infrastructure as a Service, including virtual machines, storage, networking, identity, monitoring, and backup/recovery
- Expert-level experience with Active Directory, Group Policy, Entra ID, Intune, and policy design
- Expert knowledge of virtualization technologies, including VMware, Hyper-V, or similar enterprise platforms
- Working knowledge of containerization technologies, including Docker, Kubernetes, or similar platforms
- Working knowledge of LAN/WAN networking concepts
- Expert knowledge of SAN storage technologies
- Expert-level experience with DNS and DHCP administration
- Advanced experience supporting Exchange Online and on-premises Exchange environments, including mail flow troubleshooting and archiving
- Experience with disaster recovery and business resumption planning, testing, and support
- Demonstrate ability to lead technical initiatives, mentor team members, and coordinate work across infrastructure support teams
Nice To Haves
- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred
- Experience with AI-enabled technologies and platforms, such as Microsoft Copilot, vLLM, or similar tools, preferred
Responsibilities
- Provide leadership and oversight for the Systems Administration team, establishing priorities, clarifying expectations, and ensuring work is aligned with department goals
- Lead infrastructure planning efforts by providing technical direction and recommendations for system modernization, resiliency, scalability, and operational improvement
- Oversee the development and maintenance of operational standards, support models, recovery procedures, and knowledge documentation for on-premises and cloud environments
- Guide resolution of high-impact or complex technical matters by coordinating resources, removing obstacles, and ensuring appropriate follow-through with stakeholders
- Monitor infrastructure performance, capacity, availability, and service health trends to identify risks, inform decisions, and recommend improvements
- Champion infrastructure changes that support business objectives, balancing reliability, security, cost effectiveness, scalability, and long-term maintainability
- Travel to retail store locations as needed to perform complex, hands-on troubleshooting, hardware replacements, and execute rollouts of new network, server, and point-of-sale (POS) infrastructure
- Participate in mandatory, annual Disaster Recovery (DR) testing exercises, which require traveling (flying and/or driving) to secondary data center or failover sites to test, validate, and restore critical IT operations
- Lead coordination of disaster recovery planning, testing, and readiness activities in partnership with IT Operations, Applications, Security, and business stakeholders
- Communicate strategy, project status, risks, and technical recommendations clearly to technical teams, business partners, and leadership audiences
- Drive accountability for project delivery, operational commitments, and team outcomes by tracking progress, escalating risks, and ensuring timely completion of agreed objectives
- Apply strong analytical, evaluation, and problem-solving skills to guide team decisions, improve infrastructure practices, and support continuous improvement
- Set automation and tooling strategy and drive adoption across the team
- Support additional leadership, planning, and strategic initiatives as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
