System Administrator I

My Career SiteRancho Cordova, CA
$100,000 - $110,000Onsite

About The Position

As a Systems Administrator I, you'll play an important role in supporting and maintaining the technology infrastructure that powers our organization. In this position, you'll work with both on-premises and cloud-based systems, partner with cross-functional teams, and contribute to a secure, reliable, and efficient IT environment. Whether you're optimizing system performance, supporting cybersecurity initiatives, or helping end users resolve technical challenges, your expertise will make a direct impact on the success of our business and the people we serve.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education, training, and experience.
  • Minimum of four (4) years of related systems administration, infrastructure support, or IT operations experience.
  • Experience supporting both on-premises and cloud-based environments preferred.
  • Knowledge of server and workstation administration, system configuration, and troubleshooting.
  • Experience with operating system patching, upgrades, and lifecycle management.
  • Understanding of backup and recovery processes.
  • Familiarity with cybersecurity best practices and infrastructure support.
  • Experience developing scripts or automation solutions to improve system management.
  • Ability to evaluate hardware, software, and technology solutions to support business objectives.
  • CompTIA A+ Certification.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a dynamic environment.
  • Excellent verbal and written communication skills.
  • Customer-focused mindset with a commitment to service excellence.
  • Strong attention to detail and documentation practices.
  • Collaborative approach and willingness to partner across teams.
  • Ability to learn new technologies and adapt to changing business needs.

Nice To Haves

  • Microsoft certifications.
  • Cloud services certifications.

Responsibilities

  • Configure, maintain, patch, and upgrade server and workstation operating systems.
  • Monitor system performance and proactively identify opportunities for improvement.
  • Perform routine maintenance and troubleshooting to ensure maximum system availability.
  • Develop and execute plans to maintain software and operating system compliance.
  • Monitor system backups and verify successful completion of backup processes.
  • Perform data restoration activities when needed.
  • Assist in disaster recovery planning and support business continuity initiatives.
  • Troubleshoot backup and recovery issues to minimize downtime and risk.
  • Provide advanced technical support to end users in accordance with established service level agreements.
  • Diagnose and resolve complex system and application issues efficiently.
  • Collaborate with technical teams, vendors, and stakeholders to resolve escalated support requests.
  • Serve as a trusted resource for IT-related questions and system guidance.
  • Support cybersecurity infrastructure and operational security initiatives.
  • Assist with vulnerability remediation, patch management, and system hardening activities.
  • Evaluate hardware, software, and vendor solutions and communicate findings to IT leadership.
  • Help ensure technology environments remain secure, supported, and compliant.
  • Create and maintain Standard Operating Procedures (SOPs) and technical documentation.
  • Develop automation scripts to streamline software deployments, patching, and routine maintenance tasks.
  • Identify opportunities to improve operational efficiency and service delivery.
  • Document troubleshooting processes, resolutions, and best practices.
  • Participate in project teams as a Subject Matter Expert for assigned systems and services.
  • Support enterprise-wide technology implementations and upgrades.
  • Assist with software evaluations, testing, and deployment efforts.
  • Partner with internal departments and technical teams to meet evolving business needs.
  • Provide backup support for related IT functions as assigned.
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