Systems Administrator I

Northshore School District 417•Bothell, WA

2d•Onsite

About The Position

This position provides operational and technical support for on-premises and virtual server infrastructure. The Systems Administrator I assists with server configurations, software installations, patching activities, monitoring, and day-to-day operational support. This role works under the direction of senior systems staff to maintain system reliability, security, and availability. The position also supports the district identity management environment and participates in backup integrity validation.

Requirements

Completion of a two year post-secondary degree program in a related field and an MCSA/MCSE certification plus one-year paid experience in server support OR three years paid experience in server support.
Experience installing and supporting servers running Windows Server 2016 or later.
Managing accounts and groups in Active Directory.
Managing Windows servers and Active Directory using PowerShell.
Knowledge of basic troubleshooting techniques for network connections.
Ability to read, write and communicate technical information effectively.
Ability to work both independently and cooperatively with others.
Ability to work irregular and flexible hours as required.
Ability to establish effective work priorities and to plan and organize work effectively.
Ability to establish and maintain effective working relationships with staff.
Valid Washington State driver’s license.

Nice To Haves

Experience supporting Linux servers.
Experience supporting MECM.
Experience supporting NetApp storage devices.
Experience supporting Cohesity.
Experience using Group Policy.
Experience using Remote Desktop Services.
Experience using Carbon Black.
Experience using Bash.
Experience using Windows Subsystem for Linux (WSL).

Responsibilities

Assist with routine server patching and updates using district tools (e.g., Microsoft SCCM) under direction of senior staff.
Help verify patch compliance, document results, and escalate issues.
Assist with provisioning and configuration of virtual servers using approved templates in VMware, following established procedures.
Update documentation, perform basic post-deployment checks, and coordinate changes with senior staff.
Support SAN/NAS storage operations by completing assigned tasks such as monitoring capacity, assisting with disk allocations, and collecting information for troubleshooting.
Coordinate with vendors and senior staff as directed.
Support backup and recovery operations by running assigned backup jobs, reviewing alerts, assisting with periodic restore tests, and documenting results.
Escalate failures and anomalies to senior staff.
Assist with support for non-Windows servers and vendor-provided (“black box”) services, including basic installation support and routine checks.
Assist with server security, monitoring, and logging by responding to notifications, performing initial triage and escalating security concerns per procedure.
Support the district identity management environment by processing approved account and group changes, performing routine maintenance tasks, and validating changes in accordance with documented procedures.
Assist with Active Directory group and permission updates as assigned.
Provide operational support to the server team by assisting with ticket intake, documenting work performed, and coordinating routine tasks with Technology Assistants and other staff as needed.
Support the server team’s daily operations by helping track and prioritize incoming work, assisting with task coordination for Technology Assistants, and helping onboard/train new Technology Assistants under the direction of senior staff.
Assist with researching, reviewing, and testing upgrades to existing services and evaluating potential new software and services by gathering requirements, performing basic test steps, documenting results, and escalating findings as needed.
Assist with installing and removing server-related equipment and cabling connections following established standards.
Help maintain inventory records for equipment, parts, and supplies and assist with general physical upkeep of servers and the server room.
Attend district meetings, team meetings, and trainings as required.
Perform other duties as assigned consistent with scope and intent of employee assignment.