System Testing & Data Analyst (37773) (30186)

State of Montana • Helena, MT

4d • Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS), Human and Community Services / Business Operations Division, is hiring a System Testing & Data Analyst. The position analyzes, designs, executes, and supports user acceptance testing across multiple IT projects, including eligibility and benefit management systems, while overseeing testing across overlapping software development lifecycles.

The analyst develops, plans, and implements test cases based on software requirements; researches ad hoc files; and reviews data and reporting logic. The position serves as the first point of contact for system issues and provides end-user systems support. The role is primarily located in Helena, though other locations with office space may be considered. Partial telework within Montana may be available subject to supervisor approval and applicable state and DPHHS policies. The position is grant funded through June 30, 2027.

Requirements

• Bachelor’s degree in a related field, such as information technology or human services.
• One year of experience in a public assistance field working with SNAP, TANF, and Medicaid programs.
• Prior testing experience in CHIMES EA or another similar eligibility data system.
• General knowledge of software development lifecycle (SDLC) processes.
• Knowledge of user acceptance testing methods and other information system testing techniques.
• Knowledge of eligibility and public assistance programs, including TANF, SNAP, and Medicaid.
• Understanding of testing practices and the ability to implement best practices and maintain a testing strategy.
• Excellent analytical, written, verbal, and interpersonal communication skills.
• Ability to support cross-functional group activities in developing and implementing changes.
• Ability to operate a personal computer and general office equipment as necessary to complete essential functions.
• Equivalent combinations of education and experience may be considered on a case-by-case basis.

Nice To Haves

• Experience with CHIMES EA, JIRA, and JAMA.

Responsibilities

• Analyze, design, execute, and support user acceptance testing.
• Oversee testing execution across multiple IT projects and overlapping software development lifecycles.
• Develop, plan, and implement test cases based on software requirements.
• Research ad hoc files and review data and reporting logic.
• Serve as the first point of contact for system issues.
• Provide end-user systems support.
• Set up, execute, and troubleshoot system functionality in alignment with expected test results and testing timeframes.
• Support cross-functional group activities in developing and implementing changes.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
• Advancement opportunities

What This Job Offers

• Job Type: Full-time