GME Data System Analyst

Yale New Haven Health • New Haven, CT

1d

About The Position

The GME Data System Analyst administers and manages Yale New Haven Health System’s specialized web-based Graduate Medical Education (GME) software and official GME website. The database supports the compilation, analysis, and reporting of financial, regulatory, legal, human resources, and accreditation information for approximately 1,200 residents and fellows across more than 110 GME programs. The role serves as the system-level liaison to the software vendor and provides institutional-level software education and support to faculty, residents and fellows, program directors, and program coordinators.

The analyst oversees the MedHub database’s day-to-day operations, data quality, user support, training, reporting, and enhancement planning. Working with GME and finance/reimbursement colleagues, the role supports data analysis for hospital reimbursement and regulatory compliance, develops tools and reports to assess outcomes and performance, and helps programs use the database effectively. The position also coordinates updates to the official GME website, monitors its content, and liaises with the Public Relations office and web development company.

The role requires maintaining the privacy and confidentiality of House Staff and GME information. It also involves working independently and collaboratively, providing training through individual, classroom, and telephone sessions, and attending the annual MedHub Users meeting and other appropriate off-site meetings.

Requirements

• Bachelor’s degree in computer science or a related field with a focus on quantitative skills and analysis.
• Three to five years of experience with major databases.
• Experience with major databases, training and/or development programs, program management, and GME.
• Experience in a fast-paced professional office environment.
• Strong written and oral communication and interpersonal relationship skills.
• Strong program management, technological, and decision-making skills.
• Ability to work independently and in teams.
• Excellent organizational and time management skills.
• Ability to be credible with professional audiences.
• Computer literacy in Microsoft Office programs and Adobe Acrobat.

Responsibilities

• Administer and manage the system-wide GME web-based software and official GME website.
• Provide leadership and high-level guidance to software users and become an expert in the GME software.
• Manage day-to-day MedHub database operations, prioritize enhancements, analyze trouble tickets, and communicate with the vendor.
• Coordinate with other hospitals that share residents on the system.
• Assist the GME Medicare Reimbursement Specialist with data analysis for hospital reimbursement and regulatory compliance; identify concerns and develop resolution plans with GME and finance/reimbursement colleagues.
• Monitor programs’ use of the database, identify areas of concern, and develop plans to address them.
• Develop institutional tools with GME administrators and offices to aggregate residency outcomes and measure quality performance across programs.
• Construct reports with GME administrators to support legal, human resources, regulatory, and accreditation reporting requirements, including duty-hour and reporting compliance.
• Recommend new methods for collecting and documenting data.
• Develop common evaluation tools for use across programs, including faculty, professionalism, and multisource evaluations.
• Maintain close liaison with the MedHub Coordinator in the UME Office.
• Educate and provide guidance to faculty, residents and fellows, program directors, and program coordinators on the software.
• Provide quality control for the accuracy, reliability, and use of MedHub, including oversight of data entered by others.
• Train new and continuing program coordinators, new trainees, Program Directors, faculty, GME Office personnel, and external MedHub users, including Finance/Reimbursement users.
• Deliver end-user training one-on-one, in small-group classroom settings, and by telephone.
• Assess end-user educational needs with GME House Staff Office and GME Education Office administrators and develop educational programs and materials as needed.
• Provide MedHub updates to Program Coordinators at meetings and train GME Office members on software changes and enhancements.
• Maintain the privacy and confidentiality of House Staff and GME information at all times.
• Attend the annual MedHub Users meeting and other appropriate off-site meetings.
• Maintain and coordinate updates and changes to the official GME website; monitor its content for accuracy and timeliness and suggest enhancements.
• Liaise between the Public Relations office and web development company regarding website enhancements, and apprise the Director/Associate Dean of GME of website concerns.
• Support other departmental personnel and perform other related duties incidental to the work described.

What This Job Offers

• Job Type: Full-time